Unveiling passenger satisfaction in rail transit through a consumption values perspective
This study aims to investigate passenger satisfaction in rail transit systems within emerging economies, utilizing a theory of consumption values. It seeks to understand how various values, such as functional, social, emotional, conditional, and epistemic, influence passenger perceptions and experie...
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| Main Authors: | Siti Norida Wahab, Muhammad Iskandar Hamzah, Norazah Mohd Suki, Yueh Suan Chong, Chin Pei Kua |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-03-01
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| Series: | Multimodal Transportation |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2772586325000103 |
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