Research on User Experience during Interactions with Mobile Applications for Diabetics
The purpose of this study was to assess the influence of the appearance and structure of the application interface on task completion speed and user experience. Two data collection methods were used in the study: eye tracking and the System Usability Scale (SUS) questionnaire. Eye tracking provided...
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| Format: | Article |
| Language: | English |
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Lublin University of Technology
2023-12-01
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| Series: | Journal of Computer Sciences Institute |
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| Online Access: | https://ph.pollub.pl/index.php/jcsi/article/view/3779 |
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| author | Przemysław Bajda Rafał Baliński Mariusz Dzieńkowski |
| author_facet | Przemysław Bajda Rafał Baliński Mariusz Dzieńkowski |
| author_sort | Przemysław Bajda |
| collection | DOAJ |
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The purpose of this study was to assess the influence of the appearance and structure of the application interface on task completion speed and user experience. Two data collection methods were used in the study: eye tracking and the System Usability Scale (SUS) questionnaire. Eye tracking provided information on eye movement and fixation while using the application, while the SUS questionnaire helped evaluate the overall usability level and user satisfaction. Three applications were examined (mySugr, Diabetes diary control from Google Play, and one proprietary application implemented for the purposes of the study. It was found that the proprietary SugarCare application characterized by a simple, modern, and readable interface achieved the highest results in terms of task completion times and SUS questionnaire scores. The mySugr application, which also has a clear and simple interface, took the second place. The Diabetes diary control application performed the worst, as it had a complex and less user-friendly interface. On the basis of the obtained results, mobile applications for diabetics with a clear interface proved to accelerate the task completion process and have a positive impact on user experience. These conclusions stem from the analyses of the metrics used indicating the benefits resulting from accessibility of simple and intuitive application interfaces in terms of efficacy and user satisfaction.
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| format | Article |
| id | doaj-art-d0b708df45ee44cda22a45e496aca234 |
| institution | Kabale University |
| issn | 2544-0764 |
| language | English |
| publishDate | 2023-12-01 |
| publisher | Lublin University of Technology |
| record_format | Article |
| series | Journal of Computer Sciences Institute |
| spelling | doaj-art-d0b708df45ee44cda22a45e496aca2342025-02-02T18:03:02ZengLublin University of TechnologyJournal of Computer Sciences Institute2544-07642023-12-012910.35784/jcsi.3779Research on User Experience during Interactions with Mobile Applications for DiabeticsPrzemysław Bajda0Rafał Baliński1Mariusz Dzieńkowski2https://orcid.org/0000-0002-1932-297XLublin University of TechnologyLublin University of TechnologyLublin University of Technology The purpose of this study was to assess the influence of the appearance and structure of the application interface on task completion speed and user experience. Two data collection methods were used in the study: eye tracking and the System Usability Scale (SUS) questionnaire. Eye tracking provided information on eye movement and fixation while using the application, while the SUS questionnaire helped evaluate the overall usability level and user satisfaction. Three applications were examined (mySugr, Diabetes diary control from Google Play, and one proprietary application implemented for the purposes of the study. It was found that the proprietary SugarCare application characterized by a simple, modern, and readable interface achieved the highest results in terms of task completion times and SUS questionnaire scores. The mySugr application, which also has a clear and simple interface, took the second place. The Diabetes diary control application performed the worst, as it had a complex and less user-friendly interface. On the basis of the obtained results, mobile applications for diabetics with a clear interface proved to accelerate the task completion process and have a positive impact on user experience. These conclusions stem from the analyses of the metrics used indicating the benefits resulting from accessibility of simple and intuitive application interfaces in terms of efficacy and user satisfaction. https://ph.pollub.pl/index.php/jcsi/article/view/3779user experiencemobile application for diabeticseye trackingSUS |
| spellingShingle | Przemysław Bajda Rafał Baliński Mariusz Dzieńkowski Research on User Experience during Interactions with Mobile Applications for Diabetics Journal of Computer Sciences Institute user experience mobile application for diabetics eye tracking SUS |
| title | Research on User Experience during Interactions with Mobile Applications for Diabetics |
| title_full | Research on User Experience during Interactions with Mobile Applications for Diabetics |
| title_fullStr | Research on User Experience during Interactions with Mobile Applications for Diabetics |
| title_full_unstemmed | Research on User Experience during Interactions with Mobile Applications for Diabetics |
| title_short | Research on User Experience during Interactions with Mobile Applications for Diabetics |
| title_sort | research on user experience during interactions with mobile applications for diabetics |
| topic | user experience mobile application for diabetics eye tracking SUS |
| url | https://ph.pollub.pl/index.php/jcsi/article/view/3779 |
| work_keys_str_mv | AT przemysławbajda researchonuserexperienceduringinteractionswithmobileapplicationsfordiabetics AT rafałbalinski researchonuserexperienceduringinteractionswithmobileapplicationsfordiabetics AT mariuszdzienkowski researchonuserexperienceduringinteractionswithmobileapplicationsfordiabetics |