Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review

Abstract Background In contemporary healthcare systems, the well-being and safety of healthcare providers are pivotal for sustaining a resilient healthcare system. The concept of Psychosocial Safety Climate (PSC) emerges as a crucial framework influencing job design and employee perceptions in organ...

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Main Authors: Mustapha Amoadu, Dorcas Frempomaa Agyare, Patience Fakornam Doe, Susanna Aba Abraham
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-025-12254-2
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author Mustapha Amoadu
Dorcas Frempomaa Agyare
Patience Fakornam Doe
Susanna Aba Abraham
author_facet Mustapha Amoadu
Dorcas Frempomaa Agyare
Patience Fakornam Doe
Susanna Aba Abraham
author_sort Mustapha Amoadu
collection DOAJ
description Abstract Background In contemporary healthcare systems, the well-being and safety of healthcare providers are pivotal for sustaining a resilient healthcare system. The concept of Psychosocial Safety Climate (PSC) emerges as a crucial framework influencing job design and employee perceptions in organisational settings, although its application within healthcare settings remains relatively underexplored. The aim of this review was to explore the buffering effect of PSC and its impact on working conditions, well-being and performance. Method This scoping review followed Arksey and O’Malley’s recommendations and PRISMA-ScR reporting checklist. Databases, including PubMed, Scopus, Central, JSTOR, and additional online sources such as Google Scholar were searched. Only peer-reviewed studies published in English that have measured PSC using PSC-12 or PSC-4 were included in this study. Findings High PSC environments correlated with enriched job resources, fostering resilience, positive job performance, and reduced job demands. Conversely, low PSC settings were linked to increased job demands, compromised well-being, and adverse job performance outcomes. Notably, PSC acted as a buffer, mitigating the negative impacts of high job demands on well-being and reinforcing positive associations between job resources, support, and performance facets among healthcare professionals. Conclusion This review highlights the pivotal role of PSC in shaping the work environment, well-being, and performance of healthcare providers. Prioritising PSC within healthcare settings is crucial to safeguarding the well-being of healthcare providers and improving patient outcomes. Future research should further explore the relationships between PSC, burnout, and other influencing factors, employing diverse methodologies to capture its comprehensive impact within healthcare settings.
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spelling doaj-art-d042b0ee1eea4be08c4960ed4a8993fd2025-01-19T12:15:01ZengBMCBMC Health Services Research1472-69632025-01-0125111410.1186/s12913-025-12254-2Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping reviewMustapha Amoadu0Dorcas Frempomaa Agyare1Patience Fakornam Doe2Susanna Aba Abraham3Biomedical and Clinical Research Centre, College of Health and Allied Sciences, University of Cape CoastDepartment of Adult Health, School of Nursing and Midwifery, College of Health and Allied Sciences, University of Cape CoastDepartment of Public Health, School of Nursing and Midwifery, College of Health and Allied Sciences, University of Cape CoastDepartment of Public Health, School of Nursing and Midwifery, College of Health and Allied Sciences, University of Cape CoastAbstract Background In contemporary healthcare systems, the well-being and safety of healthcare providers are pivotal for sustaining a resilient healthcare system. The concept of Psychosocial Safety Climate (PSC) emerges as a crucial framework influencing job design and employee perceptions in organisational settings, although its application within healthcare settings remains relatively underexplored. The aim of this review was to explore the buffering effect of PSC and its impact on working conditions, well-being and performance. Method This scoping review followed Arksey and O’Malley’s recommendations and PRISMA-ScR reporting checklist. Databases, including PubMed, Scopus, Central, JSTOR, and additional online sources such as Google Scholar were searched. Only peer-reviewed studies published in English that have measured PSC using PSC-12 or PSC-4 were included in this study. Findings High PSC environments correlated with enriched job resources, fostering resilience, positive job performance, and reduced job demands. Conversely, low PSC settings were linked to increased job demands, compromised well-being, and adverse job performance outcomes. Notably, PSC acted as a buffer, mitigating the negative impacts of high job demands on well-being and reinforcing positive associations between job resources, support, and performance facets among healthcare professionals. Conclusion This review highlights the pivotal role of PSC in shaping the work environment, well-being, and performance of healthcare providers. Prioritising PSC within healthcare settings is crucial to safeguarding the well-being of healthcare providers and improving patient outcomes. Future research should further explore the relationships between PSC, burnout, and other influencing factors, employing diverse methodologies to capture its comprehensive impact within healthcare settings.https://doi.org/10.1186/s12913-025-12254-2Psychosocial safety climateHealthcare workersWell-beingSafetyScoping review
spellingShingle Mustapha Amoadu
Dorcas Frempomaa Agyare
Patience Fakornam Doe
Susanna Aba Abraham
Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review
BMC Health Services Research
Psychosocial safety climate
Healthcare workers
Well-being
Safety
Scoping review
title Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review
title_full Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review
title_fullStr Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review
title_full_unstemmed Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review
title_short Examining the impact of psychosocial safety climate on working conditions, well-being and safety of healthcare providers: a scoping review
title_sort examining the impact of psychosocial safety climate on working conditions well being and safety of healthcare providers a scoping review
topic Psychosocial safety climate
Healthcare workers
Well-being
Safety
Scoping review
url https://doi.org/10.1186/s12913-025-12254-2
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