The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana

Background. Over the past decades, knowledge and understanding have grown regarding the role that health information systems play in improving global health. Even so, using data to make evidence-informed decisions is still weak in most low- and middle-income countries. People do not always act on wh...

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Main Authors: Richard Okyere Boadu, Godwin Adzakpah, Peter Agyei-Baffour
Format: Article
Language:English
Published: Wiley 2019-01-01
Series:Advances in Public Health
Online Access:http://dx.doi.org/10.1155/2019/7579569
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author Richard Okyere Boadu
Godwin Adzakpah
Peter Agyei-Baffour
author_facet Richard Okyere Boadu
Godwin Adzakpah
Peter Agyei-Baffour
author_sort Richard Okyere Boadu
collection DOAJ
description Background. Over the past decades, knowledge and understanding have grown regarding the role that health information systems play in improving global health. Even so, using data to make evidence-informed decisions is still weak in most low- and middle-income countries. People do not always act on what they are told to do but act on sharing what is important and valued in an organization. Shared principles related to information systems are alluded to as a pre-existing culture of data collection or “culture of information” without specifying how these values originate and sustain themselves. They work in an organizational environment, which ultimately impacts them through organizational directives, principles, and practices. The objective of the study was to determines the role of quality improvement process in improving culture of information among health staff in Ghana, particularly in the Ejisu Juaben Health Service over time. Methods. A quasi-non-experimental pre- and post-intervention study was conducted in 26 health facilities in the Ejisu Juaben municipal health service of Ghana. The study involved assessment of perceived culture of information of staff coupled with training of 141 core staff selected from 26 facilities who were involved in data collection and use of information through application of data quality improvement training module over a twelve-month period. Results. Overall perceived promotion of culture of information improved from 71 percent in the baseline to 81 percent in the endline. Test-retest analysis suggested that the mean levels of the indices measuring promotion of a perceived culture of information, was significantly higher in endline compared to the situation in baseline. Conclusions. The study concluded that the improvement in staff perceived culture of information improved significantly overtime and this might have been contributed by the application and adoption of quality improvement training.
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spelling doaj-art-cf5ce0be598c430faa8af99275b0df922025-02-03T01:30:11ZengWileyAdvances in Public Health2356-68682314-77842019-01-01201910.1155/2019/75795697579569The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in GhanaRichard Okyere Boadu0Godwin Adzakpah1Peter Agyei-Baffour2Department of Health Information Management School of Allied Health Sciences, College of Health and Allied Health Sciences, University of Cape Coast, Cape Coast, GhanaDepartment of Health Information Management School of Allied Health Sciences, College of Health and Allied Health Sciences, University of Cape Coast, Cape Coast, GhanaDepartment of Health Policy Management & Economics, School of Public Health, Kwame Nkrumah University of Science and Technology, Kumasi, GhanaBackground. Over the past decades, knowledge and understanding have grown regarding the role that health information systems play in improving global health. Even so, using data to make evidence-informed decisions is still weak in most low- and middle-income countries. People do not always act on what they are told to do but act on sharing what is important and valued in an organization. Shared principles related to information systems are alluded to as a pre-existing culture of data collection or “culture of information” without specifying how these values originate and sustain themselves. They work in an organizational environment, which ultimately impacts them through organizational directives, principles, and practices. The objective of the study was to determines the role of quality improvement process in improving culture of information among health staff in Ghana, particularly in the Ejisu Juaben Health Service over time. Methods. A quasi-non-experimental pre- and post-intervention study was conducted in 26 health facilities in the Ejisu Juaben municipal health service of Ghana. The study involved assessment of perceived culture of information of staff coupled with training of 141 core staff selected from 26 facilities who were involved in data collection and use of information through application of data quality improvement training module over a twelve-month period. Results. Overall perceived promotion of culture of information improved from 71 percent in the baseline to 81 percent in the endline. Test-retest analysis suggested that the mean levels of the indices measuring promotion of a perceived culture of information, was significantly higher in endline compared to the situation in baseline. Conclusions. The study concluded that the improvement in staff perceived culture of information improved significantly overtime and this might have been contributed by the application and adoption of quality improvement training.http://dx.doi.org/10.1155/2019/7579569
spellingShingle Richard Okyere Boadu
Godwin Adzakpah
Peter Agyei-Baffour
The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana
Advances in Public Health
title The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana
title_full The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana
title_fullStr The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana
title_full_unstemmed The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana
title_short The Role of Quality Improvement Process in Improving the Culture of Information among Health Staff in Ghana
title_sort role of quality improvement process in improving the culture of information among health staff in ghana
url http://dx.doi.org/10.1155/2019/7579569
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