Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia
This study aims to prove the effect of trust, risk perception, and diffusion of innovation on the adoption or use of Internet banking in Indonesia. The research method used is quantitative, with a sample of 500 people from Jakarta, Bandung, Semarang, and Surabaya, and data collection using a questio...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Indonesian Institute for Counseling, Education and Therapy (IICET)
2023-09-01
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| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| Subjects: | |
| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/2206 |
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| _version_ | 1832584684240896000 |
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| author | Diana Triwardhani Dahlia Br Pinem Yuliniar Yuliniar Lina Aryani Bernadin Bernadin |
| author_facet | Diana Triwardhani Dahlia Br Pinem Yuliniar Yuliniar Lina Aryani Bernadin Bernadin |
| author_sort | Diana Triwardhani |
| collection | DOAJ |
| description | This study aims to prove the effect of trust, risk perception, and diffusion of innovation on the adoption or use of Internet banking in Indonesia. The research method used is quantitative, with a sample of 500 people from Jakarta, Bandung, Semarang, and Surabaya, and data collection using a questionnaire. The results of this study state that confidence, perceived risk, and diffuse innovation affect the use of Internet banking. In addition, this study also contributes to stakeholder theory. The existence of concern for the environment affects the company's ability. This study shows that the environment can increase customer trust. Therefore, companies must pay attention to the interests of interested parties by putting them in the framework of principles and making decisions to support the achievement of the company's goals, namely company stability and guaranteed business continuity and trust. |
| format | Article |
| id | doaj-art-ce626013cb0e4190ba3b25fb692db4bc |
| institution | Kabale University |
| issn | 2477-8524 2502-8103 |
| language | English |
| publishDate | 2023-09-01 |
| publisher | Indonesian Institute for Counseling, Education and Therapy (IICET) |
| record_format | Article |
| series | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| spelling | doaj-art-ce626013cb0e4190ba3b25fb692db4bc2025-01-27T12:24:49ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032023-09-01931657166310.29210/0202322061564Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in IndonesiaDiana Triwardhani0Dahlia Br Pinem1Yuliniar Yuliniar2Lina Aryani3Bernadin Bernadin4UPN Veteran JakartaUPN Veteran JakartaUPN Veteran JakartaUPN Veteran JakartaUPN Veteran JakartaThis study aims to prove the effect of trust, risk perception, and diffusion of innovation on the adoption or use of Internet banking in Indonesia. The research method used is quantitative, with a sample of 500 people from Jakarta, Bandung, Semarang, and Surabaya, and data collection using a questionnaire. The results of this study state that confidence, perceived risk, and diffuse innovation affect the use of Internet banking. In addition, this study also contributes to stakeholder theory. The existence of concern for the environment affects the company's ability. This study shows that the environment can increase customer trust. Therefore, companies must pay attention to the interests of interested parties by putting them in the framework of principles and making decisions to support the achievement of the company's goals, namely company stability and guaranteed business continuity and trust.https://jurnal.iicet.org/index.php/jppi/article/view/2206the effect of trust, risk and diffusion of innovation, banking usage |
| spellingShingle | Diana Triwardhani Dahlia Br Pinem Yuliniar Yuliniar Lina Aryani Bernadin Bernadin Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia JPPI (Jurnal Penelitian Pendidikan Indonesia) the effect of trust, risk and diffusion of innovation, banking usage |
| title | Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia |
| title_full | Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia |
| title_fullStr | Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia |
| title_full_unstemmed | Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia |
| title_short | Effect of trust, risk perception and diffusion of innovation on the adoption/use of internet banking in Indonesia |
| title_sort | effect of trust risk perception and diffusion of innovation on the adoption use of internet banking in indonesia |
| topic | the effect of trust, risk and diffusion of innovation, banking usage |
| url | https://jurnal.iicet.org/index.php/jppi/article/view/2206 |
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