The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community

With the update and iteration of Internet technology, the socialized Q&A (question-and-answer) platform realizes the cross-border dissemination of knowledge with the main purpose of disseminating and sharing knowledge. Zhihu, as a knowledge-sharing platform that relies on the user-generated cont...

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Main Authors: Xin Feng, Lijie Wang, Yue Yan, Qi Zhang, Liming Sun, Jiangfei Chen, Ye Wu
Format: Article
Language:English
Published: Wiley 2021-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2021/1526199
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author Xin Feng
Lijie Wang
Yue Yan
Qi Zhang
Liming Sun
Jiangfei Chen
Ye Wu
author_facet Xin Feng
Lijie Wang
Yue Yan
Qi Zhang
Liming Sun
Jiangfei Chen
Ye Wu
author_sort Xin Feng
collection DOAJ
description With the update and iteration of Internet technology, the socialized Q&A (question-and-answer) platform realizes the cross-border dissemination of knowledge with the main purpose of disseminating and sharing knowledge. Zhihu, as a knowledge-sharing platform that relies on the user-generated content model to maintain operation and the strong willingness of users to share knowledge, plays a key role in the development of the community. Currently, social Q&A platforms are facing problems such as low user participation rate and gradual decrease in the number of active users. It is very important and urgent to explore the factors that affect users’ willingness to share knowledge. In response to this problem, this paper builds a theoretical model of the factors that are affecting users’ willingness to share knowledge and uses questionnaire research methods to conduct research design and collect sample data and uses methods such as correlation analysis and structural equation modeling to verify the model and hypothesis. The research results show that the theoretical model of planned behavior has strong explanatory power and self-efficacy and material rewards have a positive effect on knowledge-sharing attitudes. Finally, according to some research results, this paper shows that, with the change of time, young people have different needs for knowledge sharing than before, while realizing self-worth through sharing experience, and we also hope to protect own interests and hope that there are more factors to encourage more users to share their knowledge and experience. Therefore, we propose that the platform can use incentive mechanisms to promote knowledge sharing while helping sharers realize their self-worth, improve the existing functions of the platform, or carry out activities to encourage users to participate, so as to achieve the purpose of knowledge sharing and maintain the operation of the Zhihu platform.
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spelling doaj-art-cd56562cd39d42db93a67f9a67c034462025-02-03T06:10:45ZengWileyComplexity1076-27871099-05262021-01-01202110.1155/2021/15261991526199The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network CommunityXin Feng0Lijie Wang1Yue Yan2Qi Zhang3Liming Sun4Jiangfei Chen5Ye Wu6School of Economics and Management, Yanshan University, Qinhuangdao 066004, ChinaBusiness School, University of International Business and Economics, Beijing 100029, ChinaHuaxin College, Hebei GEO University, Shijiazhuang 050031, ChinaBusiness School, University of International Business and Economics, Beijing 100029, ChinaSchool of Language and Culture, Hebei GEO University, Shijiazhuang 050031, ChinaMiami University, Middletown 45042, OH, USASchool of Journalism and Communication, Beijing Normal University, Beijing 100875, ChinaWith the update and iteration of Internet technology, the socialized Q&A (question-and-answer) platform realizes the cross-border dissemination of knowledge with the main purpose of disseminating and sharing knowledge. Zhihu, as a knowledge-sharing platform that relies on the user-generated content model to maintain operation and the strong willingness of users to share knowledge, plays a key role in the development of the community. Currently, social Q&A platforms are facing problems such as low user participation rate and gradual decrease in the number of active users. It is very important and urgent to explore the factors that affect users’ willingness to share knowledge. In response to this problem, this paper builds a theoretical model of the factors that are affecting users’ willingness to share knowledge and uses questionnaire research methods to conduct research design and collect sample data and uses methods such as correlation analysis and structural equation modeling to verify the model and hypothesis. The research results show that the theoretical model of planned behavior has strong explanatory power and self-efficacy and material rewards have a positive effect on knowledge-sharing attitudes. Finally, according to some research results, this paper shows that, with the change of time, young people have different needs for knowledge sharing than before, while realizing self-worth through sharing experience, and we also hope to protect own interests and hope that there are more factors to encourage more users to share their knowledge and experience. Therefore, we propose that the platform can use incentive mechanisms to promote knowledge sharing while helping sharers realize their self-worth, improve the existing functions of the platform, or carry out activities to encourage users to participate, so as to achieve the purpose of knowledge sharing and maintain the operation of the Zhihu platform.http://dx.doi.org/10.1155/2021/1526199
spellingShingle Xin Feng
Lijie Wang
Yue Yan
Qi Zhang
Liming Sun
Jiangfei Chen
Ye Wu
The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community
Complexity
title The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community
title_full The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community
title_fullStr The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community
title_full_unstemmed The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community
title_short The Sustainability of Knowledge-Sharing Behavior Based on the Theory of Planned Behavior in Q&A Social Network Community
title_sort sustainability of knowledge sharing behavior based on the theory of planned behavior in q a social network community
url http://dx.doi.org/10.1155/2021/1526199
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