Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour

Purpose – This research investigation aims to explore the factors that affect purchasing behaviour among consumers in India in the context of green electronic products with the aid of the extended theory of planned behaviour (TPB) by incorporating two additional constructs, namely environmental conc...

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Main Authors: Rukhsar, Mohd Yameen, Zeba Khanam
Format: Article
Language:English
Published: Emerald Publishing 2025-01-01
Series:IIM Ranchi Journal of Management Studies
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/IRJMS-01-2024-0002/full/pdf
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author Rukhsar
Mohd Yameen
Zeba Khanam
author_facet Rukhsar
Mohd Yameen
Zeba Khanam
author_sort Rukhsar
collection DOAJ
description Purpose – This research investigation aims to explore the factors that affect purchasing behaviour among consumers in India in the context of green electronic products with the aid of the extended theory of planned behaviour (TPB) by incorporating two additional constructs, namely environmental concern and ethical obligation. Design/methodology/approach – The current research adopted a quantitative methodology, utilising a survey (questionnaire) to gather data from respondents residing in Delhi-NCR, India. A convenience sampling technique was used to select these respondents. Both online and offline modes were used to collect the data. Moreover, to evaluate the theoretical foundation of the investigation, the researchers employed PLS-SEM (partial least square structural equation modelling) on 346 useable samples. Findings – The outcome reveals that attitude, subjective norm and perceived behaviour control (PBC) are significant predictors, supplementary constructs such as environmental concern are not significant predictors, whereas ethical obligation is a substantial predictor of purchase intention. Consumer purchase behaviour, in turn, is influenced by consumer purchase intention. Practical implications – The outcome of this research could help the country’s legislators formulate policies and programs related to current environmental problems faced by our planet. Marketers could understand the factors that drive consumers' purchasing behaviour towards green electronic products and design effective marketing strategies accordingly. Thus, by enhancing the company’s green image, marketers of green products may potentially increase future purchases, all of which contribute to solving worldwide environmental problems. Originality/value – This research confirms the usefulness of TPB in understanding Indian consumers' purchasing intention and behaviour towards green electronic products. It further extends the TPB by showing that new components, environmental concerns and ethical obligations influence Indian consumers' purchasing intentions and behaviour. Moreover, prior studies mostly used both additional constructs for green products. Current research used specific types of green products, i.e. green electronic products, as very few studies are available on these products that apply TPB, which makes this study novel. In contrast to previous research that primarily examined purchase intention, this study takes a further step by investigating the connection between intentions and consumers' purchase behaviour. It establishes intention as a precursor to behaviour, specifically towards green electronic products. Additionally, this study introduces new constructs and explores the Indian context, significantly contributing to the existing literature.
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spelling doaj-art-ccac9aa4baa64207aef3985d482b17572025-01-28T16:14:52ZengEmerald PublishingIIM Ranchi Journal of Management Studies2754-01382754-01462025-01-0141315410.1108/IRJMS-01-2024-0002Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviourRukhsar0Mohd Yameen1Zeba Khanam2Department of Commerce, Aligarh Muslim University, Aligarh, IndiaDepartment of Commerce, Aligarh Muslim University, Aligarh, IndiaDepartment of Commerce, Aligarh Muslim University, Aligarh, IndiaPurpose – This research investigation aims to explore the factors that affect purchasing behaviour among consumers in India in the context of green electronic products with the aid of the extended theory of planned behaviour (TPB) by incorporating two additional constructs, namely environmental concern and ethical obligation. Design/methodology/approach – The current research adopted a quantitative methodology, utilising a survey (questionnaire) to gather data from respondents residing in Delhi-NCR, India. A convenience sampling technique was used to select these respondents. Both online and offline modes were used to collect the data. Moreover, to evaluate the theoretical foundation of the investigation, the researchers employed PLS-SEM (partial least square structural equation modelling) on 346 useable samples. Findings – The outcome reveals that attitude, subjective norm and perceived behaviour control (PBC) are significant predictors, supplementary constructs such as environmental concern are not significant predictors, whereas ethical obligation is a substantial predictor of purchase intention. Consumer purchase behaviour, in turn, is influenced by consumer purchase intention. Practical implications – The outcome of this research could help the country’s legislators formulate policies and programs related to current environmental problems faced by our planet. Marketers could understand the factors that drive consumers' purchasing behaviour towards green electronic products and design effective marketing strategies accordingly. Thus, by enhancing the company’s green image, marketers of green products may potentially increase future purchases, all of which contribute to solving worldwide environmental problems. Originality/value – This research confirms the usefulness of TPB in understanding Indian consumers' purchasing intention and behaviour towards green electronic products. It further extends the TPB by showing that new components, environmental concerns and ethical obligations influence Indian consumers' purchasing intentions and behaviour. Moreover, prior studies mostly used both additional constructs for green products. Current research used specific types of green products, i.e. green electronic products, as very few studies are available on these products that apply TPB, which makes this study novel. In contrast to previous research that primarily examined purchase intention, this study takes a further step by investigating the connection between intentions and consumers' purchase behaviour. It establishes intention as a precursor to behaviour, specifically towards green electronic products. Additionally, this study introduces new constructs and explores the Indian context, significantly contributing to the existing literature.https://www.emerald.com/insight/content/doi/10.1108/IRJMS-01-2024-0002/full/pdfConsumer purchase behaviourTheory of planned behaviourGreen electronic productsEnvironmental concernEthical obligation
spellingShingle Rukhsar
Mohd Yameen
Zeba Khanam
Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour
IIM Ranchi Journal of Management Studies
Consumer purchase behaviour
Theory of planned behaviour
Green electronic products
Environmental concern
Ethical obligation
title Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour
title_full Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour
title_fullStr Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour
title_full_unstemmed Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour
title_short Understanding the consumer purchase behaviour towards green electronic products: using insight from the theory of planned behaviour
title_sort understanding the consumer purchase behaviour towards green electronic products using insight from the theory of planned behaviour
topic Consumer purchase behaviour
Theory of planned behaviour
Green electronic products
Environmental concern
Ethical obligation
url https://www.emerald.com/insight/content/doi/10.1108/IRJMS-01-2024-0002/full/pdf
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AT zebakhanam understandingtheconsumerpurchasebehaviourtowardsgreenelectronicproductsusinginsightfromthetheoryofplannedbehaviour