The importance of emotional intelligence in the management of stress at work
Emotional intelligence is the ability to recognise one's own and other people's emotions and adjust one's behaviour in accordance with them. Numerous studies have shown that emotional intelligence has a positive effect on job satisfaction, employee performance, interpersonal relations...
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| Format: | Article |
| Language: | English |
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Medical Society of the Republic of Srpska, Banja Luka, University of Banja Luka. Faculty of Medicine
2024-01-01
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| Series: | Scripta Medica |
| Subjects: | |
| Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/2490-3329/2024/2490-33292406795H.pdf |
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| _version_ | 1832096618840588288 |
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| author | Hamulić Ramiza Bajrić Amela Sivić Mujo Bajrić Ajla |
| author_facet | Hamulić Ramiza Bajrić Amela Sivić Mujo Bajrić Ajla |
| author_sort | Hamulić Ramiza |
| collection | DOAJ |
| description | Emotional intelligence is the ability to recognise one's own and other people's emotions and adjust one's behaviour in accordance with them. Numerous studies have shown that emotional intelligence has a positive effect on job satisfaction, employee performance, interpersonal relationships, business communication and productivity. In today's fast-paced and competitive business world, the ability to understand and manage one's own emotions, as well as the emotions of others, becomes crucial for building professional relationships. Emotionally intelligent people cope more easily with acute and chronic stress, which directly affects mental health and work performance. Using emotional intelligence as a tool to reduce stress in the workplace, as well as to resolve conflicts that have cause-and-effect relationships, allows for a better understanding of the needs and feelings of employees. The ability to effectively manage emotions and stressful situations can significantly contribute to employee satisfaction and loyalty, that is crucial to long-term business success. |
| format | Article |
| id | doaj-art-caf5880489db454f8f4b57b8477dddaa |
| institution | Kabale University |
| issn | 2490-3329 2303-7954 |
| language | English |
| publishDate | 2024-01-01 |
| publisher | Medical Society of the Republic of Srpska, Banja Luka, University of Banja Luka. Faculty of Medicine |
| record_format | Article |
| series | Scripta Medica |
| spelling | doaj-art-caf5880489db454f8f4b57b8477dddaa2025-02-05T13:19:48ZengMedical Society of the Republic of Srpska, Banja Luka, University of Banja Luka. Faculty of MedicineScripta Medica2490-33292303-79542024-01-0155679580210.5937/scriptamed55-537052490-33292406795HThe importance of emotional intelligence in the management of stress at workHamulić Ramiza0https://orcid.org/0009-0001-9281-9720Bajrić Amela1https://orcid.org/0000-0002-0831-6988Sivić Mujo2https://orcid.org/0000-0002-8044-5653Bajrić Ajla3https://orcid.org/0000-0001-8480-7749University of Bihać, Technical Faculty, Bihać, Bosnia and HerzegovinaCantonal Hospital ''Dr Irfan Ljubijankić'', Bihać, Bosnia and HerzegovinaCantonal Hospital ''Dr Irfan Ljubijankić'', Bihać, Bosnia and HerzegovinaCantonal Hospital ''Dr Irfan Ljubijankić'', Bihać, Bosnia and HerzegovinaEmotional intelligence is the ability to recognise one's own and other people's emotions and adjust one's behaviour in accordance with them. Numerous studies have shown that emotional intelligence has a positive effect on job satisfaction, employee performance, interpersonal relationships, business communication and productivity. In today's fast-paced and competitive business world, the ability to understand and manage one's own emotions, as well as the emotions of others, becomes crucial for building professional relationships. Emotionally intelligent people cope more easily with acute and chronic stress, which directly affects mental health and work performance. Using emotional intelligence as a tool to reduce stress in the workplace, as well as to resolve conflicts that have cause-and-effect relationships, allows for a better understanding of the needs and feelings of employees. The ability to effectively manage emotions and stressful situations can significantly contribute to employee satisfaction and loyalty, that is crucial to long-term business success.https://scindeks-clanci.ceon.rs/data/pdf/2490-3329/2024/2490-33292406795H.pdfemotional intelligencegeneral intelligenceemotionsstress, psychologicalworkplace |
| spellingShingle | Hamulić Ramiza Bajrić Amela Sivić Mujo Bajrić Ajla The importance of emotional intelligence in the management of stress at work Scripta Medica emotional intelligence general intelligence emotions stress, psychological workplace |
| title | The importance of emotional intelligence in the management of stress at work |
| title_full | The importance of emotional intelligence in the management of stress at work |
| title_fullStr | The importance of emotional intelligence in the management of stress at work |
| title_full_unstemmed | The importance of emotional intelligence in the management of stress at work |
| title_short | The importance of emotional intelligence in the management of stress at work |
| title_sort | importance of emotional intelligence in the management of stress at work |
| topic | emotional intelligence general intelligence emotions stress, psychological workplace |
| url | https://scindeks-clanci.ceon.rs/data/pdf/2490-3329/2024/2490-33292406795H.pdf |
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