Aspect Based Sentiment Analysis on Shopee Application Reviews Using Support Vector Machine

Aspect Based Sentiment Analysis on Shopee Application Reviews Using Support Vector Machine

One of the e-commerce in Indonesia is Shopee. Feedback from users is needed to improve the quality of e-commerce services and user satisfaction. This research process includes data scraping, labeling, text pre-processing, TF-IDF, aspect, and sentiment classification. The novelty of this research is...

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Bibliographic Details
Main Authors: Dyah Ayu Wulandari, Fitra A. Bachtiar, Indriati Indriati
Format: Article
Language:English
Published: Udayana University, Institute for Research and Community Services 2025-01-01
Series:Lontar Komputer
Online Access:https://ojs.unud.ac.id/index.php/lontar/article/view/105965
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