Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities

Products have evolved from being solely composed of mechanical and electrical parts to complex systems that are connected to the Internet and form the basis for new kinds of functionalities and services. Such smart connected products include a substantial amount of software and information technolog...

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Main Authors: Julia Kaidalova, Kurt Sandkuhl, Ulf Seigerroth
Format: Article
Language:English
Published: Riga Technical University Press 2021-04-01
Series:Complex Systems Informatics and Modeling Quarterly
Subjects:
Online Access:https://csimq-journals.rtu.lv/article/view/4726
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author Julia Kaidalova
Kurt Sandkuhl
Ulf Seigerroth
author_facet Julia Kaidalova
Kurt Sandkuhl
Ulf Seigerroth
author_sort Julia Kaidalova
collection DOAJ
description Products have evolved from being solely composed of mechanical and electrical parts to complex systems that are connected to the Internet and form the basis for new kinds of functionalities and services. Such smart connected products include a substantial amount of software and information technology which can be called the “product-IT”. Enterprise architecture (EA) management is an established function in enterprises providing methods and tools for a systematic alignment of business and IT in an organization. However, EA models capture the details of business, information and technology architecture of an enterprise (i.e., the enterprise-IT) but usually do not include the product-IT. When value creation and delivery in an enterprise’s business model also includes the product-IT, a product-IT inclusive view on EA urgently is required. The focus of this article is the methodical support for integration of product-IT and enterprise-IT using enterprise architectures. The main contributions in this article are the conceptual expansion of EA management to become product-IT inclusive that is manifested in a proposal for an extended EA meta-model, and an approach and method components to handle product-IT inclusive EAM.
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institution Kabale University
issn 2255-9922
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publishDate 2021-04-01
publisher Riga Technical University Press
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series Complex Systems Informatics and Modeling Quarterly
spelling doaj-art-c9041ba026ec471fa80f4740094a813c2025-02-03T12:03:20ZengRiga Technical University PressComplex Systems Informatics and Modeling Quarterly2255-99222021-04-0102612510.7250/csimq.2021-26.012511Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business OpportunitiesJulia Kaidalova0Kurt Sandkuhl1Ulf Seigerroth2Jönköping University, Box 1026, 55111 Jönköping and Husqvarna Group AB Group, Drottninggatan 12, 56182 HuskvarnaJönköping University, Box 1026, 55111 Jönköping, Sweden and University of Rostock, Albert-Einstein-Str. 22, 18059 Rostock, GermanyJönköping University, Box 1026, 55111 JönköpingProducts have evolved from being solely composed of mechanical and electrical parts to complex systems that are connected to the Internet and form the basis for new kinds of functionalities and services. Such smart connected products include a substantial amount of software and information technology which can be called the “product-IT”. Enterprise architecture (EA) management is an established function in enterprises providing methods and tools for a systematic alignment of business and IT in an organization. However, EA models capture the details of business, information and technology architecture of an enterprise (i.e., the enterprise-IT) but usually do not include the product-IT. When value creation and delivery in an enterprise’s business model also includes the product-IT, a product-IT inclusive view on EA urgently is required. The focus of this article is the methodical support for integration of product-IT and enterprise-IT using enterprise architectures. The main contributions in this article are the conceptual expansion of EA management to become product-IT inclusive that is manifested in a proposal for an extended EA meta-model, and an approach and method components to handle product-IT inclusive EAM.https://csimq-journals.rtu.lv/article/view/4726product-itenterprise-itenterprise architecturecustomer journeyecosystem
spellingShingle Julia Kaidalova
Kurt Sandkuhl
Ulf Seigerroth
Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
Complex Systems Informatics and Modeling Quarterly
product-it
enterprise-it
enterprise architecture
customer journey
ecosystem
title Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
title_full Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
title_fullStr Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
title_full_unstemmed Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
title_short Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
title_sort product it inclusive enterprise architecture management an approach based on ecosystems customer journey and data driven business opportunities
topic product-it
enterprise-it
enterprise architecture
customer journey
ecosystem
url https://csimq-journals.rtu.lv/article/view/4726
work_keys_str_mv AT juliakaidalova productitinclusiveenterprisearchitecturemanagementanapproachbasedonecosystemscustomerjourneyanddatadrivenbusinessopportunities
AT kurtsandkuhl productitinclusiveenterprisearchitecturemanagementanapproachbasedonecosystemscustomerjourneyanddatadrivenbusinessopportunities
AT ulfseigerroth productitinclusiveenterprisearchitecturemanagementanapproachbasedonecosystemscustomerjourneyanddatadrivenbusinessopportunities