Using a Fuzzy NSBM Model with Shared Resources and Undesirable Variables for the Assessment of Universal Banking System
With regard to the entry of most banks into the competitive environment of universal banking, as a customer-centric approach aiming to provide financial services to customer groups, it is important to assess the performance of the business process in bank branches using this approach. Due to the unc...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Qom
2022-03-01
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| Series: | مدیریت مهندسی و رایانش نرم |
| Subjects: | |
| Online Access: | https://jemsc.qom.ac.ir/article_1381_da019bc8c2c29ddcc9ab15ec04a035c3.pdf |
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