STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES

The aim of the investigation is to study practical approaches to the assessment of employee satisfaction in higher education institutions; to identify and determine the maturity level of assessment systems established in the universities.Methods. The methods involve general and special methods of sc...

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Main Author: Natalia A. Novokreshchenova
Format: Article
Language:Russian
Published: Russian State Vocational Pedagogical University 2015-06-01
Series:Образование и наука
Subjects:
Online Access:https://www.edscience.ru/jour/article/view/417
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author Natalia A. Novokreshchenova
author_facet Natalia A. Novokreshchenova
author_sort Natalia A. Novokreshchenova
collection DOAJ
description The aim of the investigation is to study practical approaches to the assessment of employee satisfaction in higher education institutions; to identify and determine the maturity level of assessment systems established in the universities.Methods. The methods involve general and special methods of scientific knowledge such as analogy, systemic and structural analysis, content analysis, and comparison method.Results. The paper presents the results of practical research on Russian universities activities on the sphere of the employee satisfaction assessment. 29 Russian national research universities were selected for the analysis. The levels of systems development of a satisfaction assessment of the personnel and approaches to such procedures are designated on the basis of the content of internal university documents. It is noted that development of satisfaction assessment systems of the personnel of high schools, complex revealing both subjective, and its objective indicators will allow the staff to make more well-founded administrative decisions, and to raise interest of employees in evolution of activity of educational institution; expenses reduction by high school of time and intellectual resources can become an economic benefit.Scientific novelty and practical significance. Material, presented in the paper, can be useful to employees of HR and quality control departments of higher educational institutions of Russia; as well as to managers who work in the education system and participate in the work of staff satisfaction evaluation. Theoretical aspects of the paper can become the basis for the formation and development of models of staff satisfaction evaluation systems and the starting point of any research related to the development of guidelines for the satisfaction staff assessment.
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spelling doaj-art-c43d5c56a732474692aa1cc612d7a6ed2025-02-03T11:51:57ZrusRussian State Vocational Pedagogical UniversityОбразование и наука1994-56392310-58282015-06-0105577110.17853/1994-5639-2015-5-57-71395STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIESNatalia A. Novokreshchenova0Ogarev Mordovia State UniversityThe aim of the investigation is to study practical approaches to the assessment of employee satisfaction in higher education institutions; to identify and determine the maturity level of assessment systems established in the universities.Methods. The methods involve general and special methods of scientific knowledge such as analogy, systemic and structural analysis, content analysis, and comparison method.Results. The paper presents the results of practical research on Russian universities activities on the sphere of the employee satisfaction assessment. 29 Russian national research universities were selected for the analysis. The levels of systems development of a satisfaction assessment of the personnel and approaches to such procedures are designated on the basis of the content of internal university documents. It is noted that development of satisfaction assessment systems of the personnel of high schools, complex revealing both subjective, and its objective indicators will allow the staff to make more well-founded administrative decisions, and to raise interest of employees in evolution of activity of educational institution; expenses reduction by high school of time and intellectual resources can become an economic benefit.Scientific novelty and practical significance. Material, presented in the paper, can be useful to employees of HR and quality control departments of higher educational institutions of Russia; as well as to managers who work in the education system and participate in the work of staff satisfaction evaluation. Theoretical aspects of the paper can become the basis for the formation and development of models of staff satisfaction evaluation systems and the starting point of any research related to the development of guidelines for the satisfaction staff assessment.https://www.edscience.ru/jour/article/view/417national research universitiesstaff satisfaction estimation systemuniversity emploee satisfaction estimation
spellingShingle Natalia A. Novokreshchenova
STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES
Образование и наука
national research universities
staff satisfaction estimation system
university emploee satisfaction estimation
title STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES
title_full STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES
title_fullStr STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES
title_full_unstemmed STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES
title_short STAFF SATISFACTION ESTIMATION SYSTEMS IN RUSSIAN NATIONAL RESEARCH UNIVERSITIES
title_sort staff satisfaction estimation systems in russian national research universities
topic national research universities
staff satisfaction estimation system
university emploee satisfaction estimation
url https://www.edscience.ru/jour/article/view/417
work_keys_str_mv AT nataliaanovokreshchenova staffsatisfactionestimationsystemsinrussiannationalresearchuniversities