Telework preference: an understanding from theory of planned behavior

IntroductionThe massive implementation of teleworking during the COVID-19 pandemic highlighted its advantages for employees and organizations. Afterwards, transitioning back to the office, some companies are considering hybrid arrangements to sustain the positive effects of teleworking on job perfor...

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Main Authors: Pedro I. Leiva, Edgar E. Kausel, Hector P. Madrid, Rodrigo A. Alday
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-02-01
Series:Frontiers in Organizational Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/forgp.2025.1431539/full
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author Pedro I. Leiva
Edgar E. Kausel
Hector P. Madrid
Rodrigo A. Alday
author_facet Pedro I. Leiva
Edgar E. Kausel
Hector P. Madrid
Rodrigo A. Alday
author_sort Pedro I. Leiva
collection DOAJ
description IntroductionThe massive implementation of teleworking during the COVID-19 pandemic highlighted its advantages for employees and organizations. Afterwards, transitioning back to the office, some companies are considering hybrid arrangements to sustain the positive effects of teleworking on job performance. This study, performed during the COVID-19 pandemic, argues that effective telework depends not only on organizational support but also on employees' preferences for telework.ObjectiveThe purpose of the study was to examine predictors of employee telework preference. Drawing on the Theory of Planned Behavior (TPB), we propose that employees' telework preference is influenced by their attitudes and subjective norms regarding teleworking, moderated by their perceptions of telework behavioral control.MethodsData was collected with a two-wave survey from 162 employees of two service organizations in Chile, South America.ResultsOur findings reveal that positive attitudes toward teleworking significantly predict telework preference. Additionally, the subjective norm positively influences telework preference when employees perceive high behavioral control.ConclusionThese findings contribute to TPB and telework management literature broadening the scope of TPB on telework and offering practical insights for enhancing telework management.
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spelling doaj-art-c0097b096f4b439b95d45c6e262590232025-02-06T07:09:46ZengFrontiers Media S.A.Frontiers in Organizational Psychology2813-771X2025-02-01310.3389/forgp.2025.14315391431539Telework preference: an understanding from theory of planned behaviorPedro I. Leiva0Edgar E. Kausel1Hector P. Madrid2Rodrigo A. Alday3Departamento de Administración, Facultad de Economía y Negocios, Universidad de Chile, Santiago, ChileSchool of Management, Pontificia Universidad Católica de Chile, Santiago, ChileSchool of Business, Universidad Adolfo Ibáñez, Santiago, ChileEscuela de Ciencias Sociales, Universidad de O'Higgins, Rancagua, ChileIntroductionThe massive implementation of teleworking during the COVID-19 pandemic highlighted its advantages for employees and organizations. Afterwards, transitioning back to the office, some companies are considering hybrid arrangements to sustain the positive effects of teleworking on job performance. This study, performed during the COVID-19 pandemic, argues that effective telework depends not only on organizational support but also on employees' preferences for telework.ObjectiveThe purpose of the study was to examine predictors of employee telework preference. Drawing on the Theory of Planned Behavior (TPB), we propose that employees' telework preference is influenced by their attitudes and subjective norms regarding teleworking, moderated by their perceptions of telework behavioral control.MethodsData was collected with a two-wave survey from 162 employees of two service organizations in Chile, South America.ResultsOur findings reveal that positive attitudes toward teleworking significantly predict telework preference. Additionally, the subjective norm positively influences telework preference when employees perceive high behavioral control.ConclusionThese findings contribute to TPB and telework management literature broadening the scope of TPB on telework and offering practical insights for enhancing telework management.https://www.frontiersin.org/articles/10.3389/forgp.2025.1431539/fullteleworkpreferencesattitudesTheory of Planned Behavior (TBP)remote work
spellingShingle Pedro I. Leiva
Edgar E. Kausel
Hector P. Madrid
Rodrigo A. Alday
Telework preference: an understanding from theory of planned behavior
Frontiers in Organizational Psychology
telework
preferences
attitudes
Theory of Planned Behavior (TBP)
remote work
title Telework preference: an understanding from theory of planned behavior
title_full Telework preference: an understanding from theory of planned behavior
title_fullStr Telework preference: an understanding from theory of planned behavior
title_full_unstemmed Telework preference: an understanding from theory of planned behavior
title_short Telework preference: an understanding from theory of planned behavior
title_sort telework preference an understanding from theory of planned behavior
topic telework
preferences
attitudes
Theory of Planned Behavior (TBP)
remote work
url https://www.frontiersin.org/articles/10.3389/forgp.2025.1431539/full
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AT rodrigoaalday teleworkpreferenceanunderstandingfromtheoryofplannedbehavior