Emotional intelligence in management activities аnd artificial intelligence technologies

The article examines the role of emotional intelligence (emotional quotient) in the process of management activities and the competing position of artificial intelligence (hereinafter referred to as AI), which is trying to master it through learning algorithms and implementation in management practi...

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Main Authors: M. S. Laschenov, R. A. Bondarenko, I. V. Slomova
Format: Article
Language:Russian
Published: State University of Management 2025-01-01
Series:Цифровая социология
Subjects:
Online Access:https://digitalsociology.guu.ru/jour/article/view/346
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author M. S. Laschenov
R. A. Bondarenko
I. V. Slomova
author_facet M. S. Laschenov
R. A. Bondarenko
I. V. Slomova
author_sort M. S. Laschenov
collection DOAJ
description The article examines the role of emotional intelligence (emotional quotient) in the process of management activities and the competing position of artificial intelligence (hereinafter referred to as AI), which is trying to master it through learning algorithms and implementation in management practice. Approaches to teaching AI emotions are considered, problems of introducing AI technologies into management processes are systematised as well as prospects for their resolution. The relevance of the sociological study of emotions in the process of social management is justified by the growing trends in the influence and development of artificial technologies, which are actively penetrating into all spheres of modern society and leading to changes, the consequences of which are still poorly predictable, and therefore require timely assessment. The research method is qualitative content analysis of scientific and scientific-practical sources devoted to the subject of research – emotional intelligence in professional management activities. The conclusions substantiate the need for mastering emotional skills by managers of social sector organisations, including law enforcement, whose practical activities are dominated by the need for effective communication with the external and internal operating environment, as well as the inclusion of emotional competencies as a priority when mastering the leadership qualities of managers.
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institution Kabale University
issn 2658-347X
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publishDate 2025-01-01
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series Цифровая социология
spelling doaj-art-bfe21d7cf73f4e2aad526192f12749e72025-02-04T16:32:35ZrusState University of ManagementЦифровая социология2658-347X2713-16532025-01-0174445210.26425/2658-347X-2024-7-4-44-52215Emotional intelligence in management activities аnd artificial intelligence technologiesM. S. Laschenov0R. A. Bondarenko1I. V. Slomova2Academy of Management of the Ministry of Internal Affairs of RussiaAcademy of Management of the Ministry of Internal Affairs of RussiaAksai District Court of the Rostov RegionThe article examines the role of emotional intelligence (emotional quotient) in the process of management activities and the competing position of artificial intelligence (hereinafter referred to as AI), which is trying to master it through learning algorithms and implementation in management practice. Approaches to teaching AI emotions are considered, problems of introducing AI technologies into management processes are systematised as well as prospects for their resolution. The relevance of the sociological study of emotions in the process of social management is justified by the growing trends in the influence and development of artificial technologies, which are actively penetrating into all spheres of modern society and leading to changes, the consequences of which are still poorly predictable, and therefore require timely assessment. The research method is qualitative content analysis of scientific and scientific-practical sources devoted to the subject of research – emotional intelligence in professional management activities. The conclusions substantiate the need for mastering emotional skills by managers of social sector organisations, including law enforcement, whose practical activities are dominated by the need for effective communication with the external and internal operating environment, as well as the inclusion of emotional competencies as a priority when mastering the leadership qualities of managers.https://digitalsociology.guu.ru/jour/article/view/346theories of emotionsemotional intelligenceartificial intelligencemanagementsocial managementperformance efficiencylaw enforcement
spellingShingle M. S. Laschenov
R. A. Bondarenko
I. V. Slomova
Emotional intelligence in management activities аnd artificial intelligence technologies
Цифровая социология
theories of emotions
emotional intelligence
artificial intelligence
management
social management
performance efficiency
law enforcement
title Emotional intelligence in management activities аnd artificial intelligence technologies
title_full Emotional intelligence in management activities аnd artificial intelligence technologies
title_fullStr Emotional intelligence in management activities аnd artificial intelligence technologies
title_full_unstemmed Emotional intelligence in management activities аnd artificial intelligence technologies
title_short Emotional intelligence in management activities аnd artificial intelligence technologies
title_sort emotional intelligence in management activities аnd artificial intelligence technologies
topic theories of emotions
emotional intelligence
artificial intelligence
management
social management
performance efficiency
law enforcement
url https://digitalsociology.guu.ru/jour/article/view/346
work_keys_str_mv AT mslaschenov emotionalintelligenceinmanagementactivitiesandartificialintelligencetechnologies
AT rabondarenko emotionalintelligenceinmanagementactivitiesandartificialintelligencetechnologies
AT ivslomova emotionalintelligenceinmanagementactivitiesandartificialintelligencetechnologies