Use of the Vocera Communications Badge Improves Public Safety Response Times
Objectives. Violence in the Emergency Department (ED) has been a long-standing issue complicated by deficiencies in staff training, ease of weapons access, and response availability of public safety officers. The Vocera Badge is being used by our staff to request public safety assistance in lieu of...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2016-01-01
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| Series: | Emergency Medicine International |
| Online Access: | http://dx.doi.org/10.1155/2016/7158268 |
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| _version_ | 1832558409633759232 |
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| author | Jeremy D. Joslin David Goldberger Loretta Johnson D. Paul Waltz |
| author_facet | Jeremy D. Joslin David Goldberger Loretta Johnson D. Paul Waltz |
| author_sort | Jeremy D. Joslin |
| collection | DOAJ |
| description | Objectives. Violence in the Emergency Department (ED) has been a long-standing issue complicated by deficiencies in staff training, ease of weapons access, and response availability of public safety officers. The Vocera Badge is being used by our staff to request public safety assistance in lieu of a formal phone call to the University Police Communications Center. We sought to learn if use of this technology improved officer response times to the ED. Methods. Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED. Results. Average response times improved from an average of 3.2 minutes (SD = 0.456) in the 6 months before the use of the communication badges to an average of 1.02 minutes (SD = 0.319) in the 6 months after use began. Conclusions. The use of the Vocera Badge seemed to decrease response times of public safety officers to our ED compared with the traditional method of calling a dispatch center to request assistance. |
| format | Article |
| id | doaj-art-bdc81fdacde44b999c7815a7bf50390e |
| institution | Kabale University |
| issn | 2090-2840 2090-2859 |
| language | English |
| publishDate | 2016-01-01 |
| publisher | Wiley |
| record_format | Article |
| series | Emergency Medicine International |
| spelling | doaj-art-bdc81fdacde44b999c7815a7bf50390e2025-02-03T01:32:28ZengWileyEmergency Medicine International2090-28402090-28592016-01-01201610.1155/2016/71582687158268Use of the Vocera Communications Badge Improves Public Safety Response TimesJeremy D. Joslin0David Goldberger1Loretta Johnson2D. Paul Waltz3Department of Emergency Medicine, SUNY Upstate Medical University, Syracuse, NY 13210, USADepartment of Emergency Medicine, SUNY Upstate Medical University, Syracuse, NY 13210, USADepartment of Emergency Medicine, SUNY Upstate Medical University, Syracuse, NY 13210, USANew York State University Police Department, SUNY Upstate Medical University, Syracuse, NY 13210, USAObjectives. Violence in the Emergency Department (ED) has been a long-standing issue complicated by deficiencies in staff training, ease of weapons access, and response availability of public safety officers. The Vocera Badge is being used by our staff to request public safety assistance in lieu of a formal phone call to the University Police Communications Center. We sought to learn if use of this technology improved officer response times to the ED. Methods. Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED. Results. Average response times improved from an average of 3.2 minutes (SD = 0.456) in the 6 months before the use of the communication badges to an average of 1.02 minutes (SD = 0.319) in the 6 months after use began. Conclusions. The use of the Vocera Badge seemed to decrease response times of public safety officers to our ED compared with the traditional method of calling a dispatch center to request assistance.http://dx.doi.org/10.1155/2016/7158268 |
| spellingShingle | Jeremy D. Joslin David Goldberger Loretta Johnson D. Paul Waltz Use of the Vocera Communications Badge Improves Public Safety Response Times Emergency Medicine International |
| title | Use of the Vocera Communications Badge Improves Public Safety Response Times |
| title_full | Use of the Vocera Communications Badge Improves Public Safety Response Times |
| title_fullStr | Use of the Vocera Communications Badge Improves Public Safety Response Times |
| title_full_unstemmed | Use of the Vocera Communications Badge Improves Public Safety Response Times |
| title_short | Use of the Vocera Communications Badge Improves Public Safety Response Times |
| title_sort | use of the vocera communications badge improves public safety response times |
| url | http://dx.doi.org/10.1155/2016/7158268 |
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