Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan
Because of their variety, service innovation policy implementation issues are interesting to research. This study investigates, describes, and analyses the Pontianak City Population and Civil Registration Office's dynamic governance implementation of novel population administration service poli...
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| Format: | Article |
| Language: | English |
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Indonesian Institute for Counseling, Education and Therapy (IICET)
2024-03-01
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| Series: | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
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| Online Access: | https://jurnal.iicet.org/index.php/jppi/article/view/2622 |
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| _version_ | 1832584616366571520 |
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| author | Ira Patriani |
| author_facet | Ira Patriani |
| author_sort | Ira Patriani |
| collection | DOAJ |
| description | Because of their variety, service innovation policy implementation issues are interesting to research. This study investigates, describes, and analyses the Pontianak City Population and Civil Registration Office's dynamic governance implementation of novel population administration service policies. This research describes phenomena using descriptive qualitative research methodologies based on interviews, observations, literature studies, and other pertinent data. The results of this study indicate that population administration service innovation is still constrained by the limited quantity of resources in the IT field for online service implementation. The interpreters' policy grasp is good, but the community lacks socialisation. Application activities show how these operations are still inflexible and less preventive, making technical problem solving even for normal organisational actions less anticipatory. This study concludes that the Population and Civil Registration Office of Pontianak City's Service Innovation Policy implementation is dynamic in work governance, including organisational activities, interpretation, and application. Researchers propose creating and sharing SOPs, hiring IT leaders, training personnel, monitoring, evaluating, maintaining website servers, and improving workplace internet speed as needed. |
| format | Article |
| id | doaj-art-bd397508a642425095430a2517c2a2d5 |
| institution | Kabale University |
| issn | 2477-8524 2502-8103 |
| language | English |
| publishDate | 2024-03-01 |
| publisher | Indonesian Institute for Counseling, Education and Therapy (IICET) |
| record_format | Article |
| series | JPPI (Jurnal Penelitian Pendidikan Indonesia) |
| spelling | doaj-art-bd397508a642425095430a2517c2a2d52025-01-27T12:25:45ZengIndonesian Institute for Counseling, Education and Therapy (IICET)JPPI (Jurnal Penelitian Pendidikan Indonesia)2477-85242502-81032024-03-0110156757310.29210/0202426221884Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayananIra Patriani0Universitas TanjungpuraBecause of their variety, service innovation policy implementation issues are interesting to research. This study investigates, describes, and analyses the Pontianak City Population and Civil Registration Office's dynamic governance implementation of novel population administration service policies. This research describes phenomena using descriptive qualitative research methodologies based on interviews, observations, literature studies, and other pertinent data. The results of this study indicate that population administration service innovation is still constrained by the limited quantity of resources in the IT field for online service implementation. The interpreters' policy grasp is good, but the community lacks socialisation. Application activities show how these operations are still inflexible and less preventive, making technical problem solving even for normal organisational actions less anticipatory. This study concludes that the Population and Civil Registration Office of Pontianak City's Service Innovation Policy implementation is dynamic in work governance, including organisational activities, interpretation, and application. Researchers propose creating and sharing SOPs, hiring IT leaders, training personnel, monitoring, evaluating, maintaining website servers, and improving workplace internet speed as needed.https://jurnal.iicet.org/index.php/jppi/article/view/2622population administration, service innovation, dynamic governance, population and civil registration department, public policy |
| spellingShingle | Ira Patriani Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan JPPI (Jurnal Penelitian Pendidikan Indonesia) population administration, service innovation, dynamic governance, population and civil registration department, public policy |
| title | Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan |
| title_full | Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan |
| title_fullStr | Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan |
| title_full_unstemmed | Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan |
| title_short | Tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan |
| title_sort | tata kelola pemerintahan dinamis pada implementasi kebijakan inovasi pelayanan |
| topic | population administration, service innovation, dynamic governance, population and civil registration department, public policy |
| url | https://jurnal.iicet.org/index.php/jppi/article/view/2622 |
| work_keys_str_mv | AT irapatriani tatakelolapemerintahandinamispadaimplementasikebijakaninovasipelayanan |