Service-driven capabilities as competitive advantage drivers: Evidence from Indonesian healthcare organizations
Type of the article: Research Article AbstractThe traditional way of differentiating services has reduced in a saturated market under Indonesia’s National Health Insurance, increasing competition across the health care sector. The objective of this study is to examine how organizational resources c...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
LLC "CPC "Business Perspectives"
2025-08-01
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| Series: | Problems and Perspectives in Management |
| Subjects: | |
| Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22739/PPM_2025_03_Susilowati.pdf |
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