How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda

Background The medicines retail sector (MRS) enables access to life-saving health commodities. Despite efforts to harness this market for public health goals, in low- and middle-income countries it is rarely incorporated into pandemic preparedness. This paper analyses the role of the MRS in the resp...

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Main Authors: Eleanor Hutchinson, Sunday Mundua, Jessica Myers, Sian E. Clarke, Kristian Schultz Hansen, Chrispus Mayora, Freddie Ssengooba, Freddy Eric Kitutu
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Journal of Pharmaceutical Policy and Practice
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Online Access:https://www.tandfonline.com/doi/10.1080/20523211.2024.2418977
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author Eleanor Hutchinson
Sunday Mundua
Jessica Myers
Sian E. Clarke
Kristian Schultz Hansen
Chrispus Mayora
Freddie Ssengooba
Freddy Eric Kitutu
author_facet Eleanor Hutchinson
Sunday Mundua
Jessica Myers
Sian E. Clarke
Kristian Schultz Hansen
Chrispus Mayora
Freddie Ssengooba
Freddy Eric Kitutu
author_sort Eleanor Hutchinson
collection DOAJ
description Background The medicines retail sector (MRS) enables access to life-saving health commodities. Despite efforts to harness this market for public health goals, in low- and middle-income countries it is rarely incorporated into pandemic preparedness. This paper analyses the role of the MRS in the response to COVID-19 in Uganda, the extent to which it was incorporated into national planning and in the continuity of essential services.Methods We conducted a cross-sectional study using sequential mixed methods in two purposively sampled rural districts in central Uganda. Qualitative research comprised 27 focus group discussions with drug shop vendors (DSVs), pharmacists, clinic staff and community members across two districts (n = 250); key informant interviews at national (n = 6) and district (n = 11) levels. Qualitative findings were used to modify a facility-based survey conducted in MRS outlets (n = 625). A household survey focusing on household dynamics and treatment seeking during COVID-19 was conducted in both districts (n = 1680).Results At the national level, attempts were made to involve the MRS in policy and technical advice but this was not sustained. At the district level, almost no effort was made to include the MRS in the response to COVID-19. In the community, residents described their reliance on the MRS to provide medicines, especially during lockdowns. Medicine sellers subject to stringent rules on their movement during lockdown, reported some disruptions in tracer medicine stocks and an increase in prices at their suppliers. They adapted, finding new ways to purchase medicines but overall sales of medicines fell.Conclusions The MRS is critical to the distribution of medicines in many countries. This remains the case or can be heightened during health crises. Pandemic preparedness must incorporate strategies to support medicine sellers to ensure ongoing access to commodities during public health emergencies.
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spelling doaj-art-b8472cde2f6641728abaec066bd2ebe92025-01-28T16:36:10ZengTaylor & Francis GroupJournal of Pharmaceutical Policy and Practice2052-32112025-12-0118110.1080/20523211.2024.2418977How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in UgandaEleanor Hutchinson0Sunday Mundua1Jessica Myers2Sian E. Clarke3Kristian Schultz Hansen4Chrispus Mayora5Freddie Ssengooba6Freddy Eric Kitutu7Department of Global Health and Development, London School of Hygiene and Tropical Medicine, London, UKDepartment of Community Health and Behavioral Sciences, Makerere University School of Public Health, Kampala, UgandaLondon School of Hygiene and Tropical Medicine, London, UKDepartment of Disease Control, London School of Hygiene and Tropical Medicine, London, UKThe National Research Centre for the Working Environment, Copenhagen, DenmarkDepartment of Health Policy Planning and Management, Makerere University, School of Public Health, Kampala, UgandaDepartment of Health Policy Planning and Management, Makerere University, School of Public Health, Kampala, UgandaDepartment of Community Health and Behavioral Sciences, Makerere University School of Public Health, Kampala, UgandaBackground The medicines retail sector (MRS) enables access to life-saving health commodities. Despite efforts to harness this market for public health goals, in low- and middle-income countries it is rarely incorporated into pandemic preparedness. This paper analyses the role of the MRS in the response to COVID-19 in Uganda, the extent to which it was incorporated into national planning and in the continuity of essential services.Methods We conducted a cross-sectional study using sequential mixed methods in two purposively sampled rural districts in central Uganda. Qualitative research comprised 27 focus group discussions with drug shop vendors (DSVs), pharmacists, clinic staff and community members across two districts (n = 250); key informant interviews at national (n = 6) and district (n = 11) levels. Qualitative findings were used to modify a facility-based survey conducted in MRS outlets (n = 625). A household survey focusing on household dynamics and treatment seeking during COVID-19 was conducted in both districts (n = 1680).Results At the national level, attempts were made to involve the MRS in policy and technical advice but this was not sustained. At the district level, almost no effort was made to include the MRS in the response to COVID-19. In the community, residents described their reliance on the MRS to provide medicines, especially during lockdowns. Medicine sellers subject to stringent rules on their movement during lockdown, reported some disruptions in tracer medicine stocks and an increase in prices at their suppliers. They adapted, finding new ways to purchase medicines but overall sales of medicines fell.Conclusions The MRS is critical to the distribution of medicines in many countries. This remains the case or can be heightened during health crises. Pandemic preparedness must incorporate strategies to support medicine sellers to ensure ongoing access to commodities during public health emergencies.https://www.tandfonline.com/doi/10.1080/20523211.2024.2418977Medicine sellersmedicine retail sectordrug shopsprivate clinicspharmaciesCOVID-19
spellingShingle Eleanor Hutchinson
Sunday Mundua
Jessica Myers
Sian E. Clarke
Kristian Schultz Hansen
Chrispus Mayora
Freddie Ssengooba
Freddy Eric Kitutu
How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda
Journal of Pharmaceutical Policy and Practice
Medicine sellers
medicine retail sector
drug shops
private clinics
pharmacies
COVID-19
title How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda
title_full How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda
title_fullStr How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda
title_full_unstemmed How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda
title_short How does the medicines retail sector ensure continued access to medicines during public health emergencies? Lessons from the COVID-19 pandemic in Uganda
title_sort how does the medicines retail sector ensure continued access to medicines during public health emergencies lessons from the covid 19 pandemic in uganda
topic Medicine sellers
medicine retail sector
drug shops
private clinics
pharmacies
COVID-19
url https://www.tandfonline.com/doi/10.1080/20523211.2024.2418977
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