Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records

Proper implementation of electronic medical records (EMRs) is essential to increase health worker satisfaction, which in turn improves the quality of health services. However, the use of EMR can also cause dissatisfaction, in part due to limitations in sentence format when completing medical assess...

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Main Authors: Destiani Irma Nurfadilla, Diah Wijayanti Sutha, Titin Wahyuni, Ayu Isnaini Rahmawati
Format: Article
Language:English
Published: Universitas Nahdlatul Ulama Surabaya 2025-05-01
Series:Jurnal Ilmiah Kesehatan
Subjects:
Online Access:http://journal2.unusa.ac.id/index.php/JHS/article/view/6122
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author Destiani Irma Nurfadilla
Diah Wijayanti Sutha
Titin Wahyuni
Ayu Isnaini Rahmawati
author_facet Destiani Irma Nurfadilla
Diah Wijayanti Sutha
Titin Wahyuni
Ayu Isnaini Rahmawati
author_sort Destiani Irma Nurfadilla
collection DOAJ
description Proper implementation of electronic medical records (EMRs) is essential to increase health worker satisfaction, which in turn improves the quality of health services. However, the use of EMR can also cause dissatisfaction, in part due to limitations in sentence format when completing medical assessments in the EMR system. This study aims to explore the relationship between the use of EMR and the satisfaction of health workers in the emergency room of RSMM (Rumah Sakit Mata Masyarakat), East Java. With a quantitative analysis approach, this research used a cross-sectional design with 19 participants selected through a total sampling method. This research focuses on two main variables: officer satisfaction (free) and EMR use (bound). Data was collected through interviews and questionnaires, and statistical analysis was carried out using the Spearman test. Findings showed that 63.2% of respondents were satisfied, with 78.9% expressing confidence in the quality of EMR use. The Spearman test produced a significant p-value of 0.006 (p < 0.05), indicating a significant relationship between the use of RME at RSMM East Java. RSMM East Java is committed to continuing to increase personnel satisfaction by continuously improving the EMR system based on feedback.
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institution Kabale University
issn 1978-6743
2477-3948
language English
publishDate 2025-05-01
publisher Universitas Nahdlatul Ulama Surabaya
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series Jurnal Ilmiah Kesehatan
spelling doaj-art-b4e8e1a82d0d49d99cf7a3b9a41e054f2025-08-20T03:25:00ZengUniversitas Nahdlatul Ulama SurabayaJurnal Ilmiah Kesehatan1978-67432477-39482025-05-01180210.33086/jhs.v18i02.6122Emergency Installation Staff Satisfaction with the Use of Electronic Medical RecordsDestiani Irma Nurfadilla0Diah Wijayanti Sutha1Titin Wahyuni2Ayu Isnaini Rahmawati3STIKES Yayasan RS Dr.SoetomoSTIKES Yayasan RS Dr.SoetomoSTIKES Yayasan RS Dr.SoetomoSTIKES Yayasan RS Dr.Soetomo Proper implementation of electronic medical records (EMRs) is essential to increase health worker satisfaction, which in turn improves the quality of health services. However, the use of EMR can also cause dissatisfaction, in part due to limitations in sentence format when completing medical assessments in the EMR system. This study aims to explore the relationship between the use of EMR and the satisfaction of health workers in the emergency room of RSMM (Rumah Sakit Mata Masyarakat), East Java. With a quantitative analysis approach, this research used a cross-sectional design with 19 participants selected through a total sampling method. This research focuses on two main variables: officer satisfaction (free) and EMR use (bound). Data was collected through interviews and questionnaires, and statistical analysis was carried out using the Spearman test. Findings showed that 63.2% of respondents were satisfied, with 78.9% expressing confidence in the quality of EMR use. The Spearman test produced a significant p-value of 0.006 (p < 0.05), indicating a significant relationship between the use of RME at RSMM East Java. RSMM East Java is committed to continuing to increase personnel satisfaction by continuously improving the EMR system based on feedback. http://journal2.unusa.ac.id/index.php/JHS/article/view/6122staff satisfactionelectronic medical records usageemergency departmenthopsital
spellingShingle Destiani Irma Nurfadilla
Diah Wijayanti Sutha
Titin Wahyuni
Ayu Isnaini Rahmawati
Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records
Jurnal Ilmiah Kesehatan
staff satisfaction
electronic medical records usage
emergency department
hopsital
title Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records
title_full Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records
title_fullStr Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records
title_full_unstemmed Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records
title_short Emergency Installation Staff Satisfaction with the Use of Electronic Medical Records
title_sort emergency installation staff satisfaction with the use of electronic medical records
topic staff satisfaction
electronic medical records usage
emergency department
hopsital
url http://journal2.unusa.ac.id/index.php/JHS/article/view/6122
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AT ayuisnainirahmawati emergencyinstallationstaffsatisfactionwiththeuseofelectronicmedicalrecords