For Loan Processing a Fuzzy Process Mining

Process mining has been used extensively in recent years to develop the steps of the business and it is an important technique to remove waste and reduce process costs. The aims of this study indicate congestion, workflow which lived a long time, and stuff or system statistics in the banking real es...

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Main Authors: İbrahim Ethem Yazıcı, Orhan Engin
Format: Article
Language:English
Published: Çanakkale Onsekiz Mart University 2023-09-01
Series:Journal of Advanced Research in Natural and Applied Sciences
Subjects:
Online Access:https://dergipark.org.tr/en/download/article-file/2905448
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author İbrahim Ethem Yazıcı
Orhan Engin
author_facet İbrahim Ethem Yazıcı
Orhan Engin
author_sort İbrahim Ethem Yazıcı
collection DOAJ
description Process mining has been used extensively in recent years to develop the steps of the business and it is an important technique to remove waste and reduce process costs. The aims of this study indicate congestion, workflow which lived a long time, and stuff or system statistics in the banking real estate transaction process. The process mining practice is applied in bank business loans. In the bank process, the most used and complicated business is a bank loan transaction. The process mining implementation pattern is created with sample and flow gains of process development. Then, the new workflow is designed and the pattern is executed. In the first stage of the total loan period, 7.84 hours of earnings are obtained. Visualizations of the process have been affected with the help of fuzzy model algorithms necessary for a huge number of incidents and activities. Workflow analysis and gathering information for studies were to be effortless with the support of fuzzy models. As a result of the analysis based on the flows, the knowledge pool is created by getting the know-how such as the average duration of the process and the deviations in the users or systems. The results indicated that process mining is a significant methodology for developing bank loan transactions and enhancing their performance.
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series Journal of Advanced Research in Natural and Applied Sciences
spelling doaj-art-b2a7d1881a654d3ba11f479b7370bdf22025-02-05T17:57:35ZengÇanakkale Onsekiz Mart UniversityJournal of Advanced Research in Natural and Applied Sciences2757-51952023-09-019351153010.28979/jarnas.1239492453For Loan Processing a Fuzzy Process Miningİbrahim Ethem Yazıcı0https://orcid.org/0000-0003-2778-934XOrhan Engin1https://orcid.org/0000-0002-7250-0317KONYA TEKNİK ÜNİVERSİTESİKonya Teknik ÜniversitesiProcess mining has been used extensively in recent years to develop the steps of the business and it is an important technique to remove waste and reduce process costs. The aims of this study indicate congestion, workflow which lived a long time, and stuff or system statistics in the banking real estate transaction process. The process mining practice is applied in bank business loans. In the bank process, the most used and complicated business is a bank loan transaction. The process mining implementation pattern is created with sample and flow gains of process development. Then, the new workflow is designed and the pattern is executed. In the first stage of the total loan period, 7.84 hours of earnings are obtained. Visualizations of the process have been affected with the help of fuzzy model algorithms necessary for a huge number of incidents and activities. Workflow analysis and gathering information for studies were to be effortless with the support of fuzzy models. As a result of the analysis based on the flows, the knowledge pool is created by getting the know-how such as the average duration of the process and the deviations in the users or systems. The results indicated that process mining is a significant methodology for developing bank loan transactions and enhancing their performance.https://dergipark.org.tr/en/download/article-file/2905448process miningbanking loan transaction processwork flow developmentprocess patternflow visualization
spellingShingle İbrahim Ethem Yazıcı
Orhan Engin
For Loan Processing a Fuzzy Process Mining
Journal of Advanced Research in Natural and Applied Sciences
process mining
banking loan transaction process
work flow development
process pattern
flow visualization
title For Loan Processing a Fuzzy Process Mining
title_full For Loan Processing a Fuzzy Process Mining
title_fullStr For Loan Processing a Fuzzy Process Mining
title_full_unstemmed For Loan Processing a Fuzzy Process Mining
title_short For Loan Processing a Fuzzy Process Mining
title_sort for loan processing a fuzzy process mining
topic process mining
banking loan transaction process
work flow development
process pattern
flow visualization
url https://dergipark.org.tr/en/download/article-file/2905448
work_keys_str_mv AT ibrahimethemyazıcı forloanprocessingafuzzyprocessmining
AT orhanengin forloanprocessingafuzzyprocessmining