Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review

Background: Unlicensed assistive personnel are increasingly employed to support the nursing workforce in providing bedside care. Aim: To scope the literature on the factors influencing teamwork between registered nurses and unlicensed assistive personnel in acute care settings Methods: A scoping rev...

Full description

Saved in:
Bibliographic Details
Main Authors: Kang Lynn Wong, Wei Ling Chua, Peter Griffiths, Qin Ling Pearlyn Goh, Kye Wern Chelsea Low, Jia Qi Apphia Tan, Sok Ying Liaw
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:International Journal of Nursing Studies Advances
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666142X25000037
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832590904598200320
author Kang Lynn Wong
Wei Ling Chua
Peter Griffiths
Qin Ling Pearlyn Goh
Kye Wern Chelsea Low
Jia Qi Apphia Tan
Sok Ying Liaw
author_facet Kang Lynn Wong
Wei Ling Chua
Peter Griffiths
Qin Ling Pearlyn Goh
Kye Wern Chelsea Low
Jia Qi Apphia Tan
Sok Ying Liaw
author_sort Kang Lynn Wong
collection DOAJ
description Background: Unlicensed assistive personnel are increasingly employed to support the nursing workforce in providing bedside care. Aim: To scope the literature on the factors influencing teamwork between registered nurses and unlicensed assistive personnel in acute care settings Methods: A scoping review was conducted using the Arksey and O'Malley (2005) framework. Eight electronic databases were searched from inception of each database to August 2024 to locate studies that reported issues relating to teamwork between registered nurses and unlicensed assistive personnel on patient care in general wards of acute care settings. Two reviewers independently screened titles, abstracts, and full text for eligibility. The data were extracted, analysed, and synthesised using the data-based convergent qualitative synthesis Results: Thirty-eight studies were included. Five themes were generated: (1) role clarity, (2) delegation, (3) communication, (4) ward culture and practice, and (5) interpersonal relationships. Challenges in registered nurses–unlicensed assistive teamwork include unclear roles and responsibilities, ineffective delegation, and communication barriers. Work culture that excludes unlicensed assistive personnel from shift handovers were found to hinder shared goals for patient care. The importance of interpersonal relationships between registered nurses and unlicensed assistive personnel was highlighted to aid in the power disparity between them. Conclusions: This review found suboptimal teamwork between registered nurses and unlicensed assistive personnel. Teamwork between registered nurses and unlicensed assistive personnel can be improved through clearly defined roles and responsibilities, better delegation practices, effective communication, and improved interpersonal relationships. Future research should focus on optimising communication processes and enhancing registered nurses’ delegation skills through education.
format Article
id doaj-art-b1fedc5d919146998f05b56bb47bdab9
institution Kabale University
issn 2666-142X
language English
publishDate 2025-06-01
publisher Elsevier
record_format Article
series International Journal of Nursing Studies Advances
spelling doaj-art-b1fedc5d919146998f05b56bb47bdab92025-01-23T05:27:44ZengElsevierInternational Journal of Nursing Studies Advances2666-142X2025-06-018100293Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping reviewKang Lynn Wong0Wei Ling Chua1Peter Griffiths2Qin Ling Pearlyn Goh3Kye Wern Chelsea Low4Jia Qi Apphia Tan5Sok Ying Liaw6Alice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, SingaporeAlice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, Singapore; Corresponding author at: Alice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore. Level 5, Centre for Translational Medicine (CeTM), Block MD6, 14 Medical Drive, Singapore 117599.School of Health Sciences, University of Southampton, Southampton, United Kingdom; International Journal of Nursing Studies, King's College London, London, United KingdomDepartment of Nursing, National Healthcare Group, Khoo Teck Puat Hospital, Yishun Health Campus, Singapore, SingaporeAlice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, SingaporeAlice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, SingaporeAlice Lee Centre for Nursing Studies, Yong Loo Lin School of Medicine, National University of Singapore, Singapore, SingaporeBackground: Unlicensed assistive personnel are increasingly employed to support the nursing workforce in providing bedside care. Aim: To scope the literature on the factors influencing teamwork between registered nurses and unlicensed assistive personnel in acute care settings Methods: A scoping review was conducted using the Arksey and O'Malley (2005) framework. Eight electronic databases were searched from inception of each database to August 2024 to locate studies that reported issues relating to teamwork between registered nurses and unlicensed assistive personnel on patient care in general wards of acute care settings. Two reviewers independently screened titles, abstracts, and full text for eligibility. The data were extracted, analysed, and synthesised using the data-based convergent qualitative synthesis Results: Thirty-eight studies were included. Five themes were generated: (1) role clarity, (2) delegation, (3) communication, (4) ward culture and practice, and (5) interpersonal relationships. Challenges in registered nurses–unlicensed assistive teamwork include unclear roles and responsibilities, ineffective delegation, and communication barriers. Work culture that excludes unlicensed assistive personnel from shift handovers were found to hinder shared goals for patient care. The importance of interpersonal relationships between registered nurses and unlicensed assistive personnel was highlighted to aid in the power disparity between them. Conclusions: This review found suboptimal teamwork between registered nurses and unlicensed assistive personnel. Teamwork between registered nurses and unlicensed assistive personnel can be improved through clearly defined roles and responsibilities, better delegation practices, effective communication, and improved interpersonal relationships. Future research should focus on optimising communication processes and enhancing registered nurses’ delegation skills through education.http://www.sciencedirect.com/science/article/pii/S2666142X25000037NursesNursing assistantsNursing staffPatient careRegistered nursesScoping review
spellingShingle Kang Lynn Wong
Wei Ling Chua
Peter Griffiths
Qin Ling Pearlyn Goh
Kye Wern Chelsea Low
Jia Qi Apphia Tan
Sok Ying Liaw
Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review
International Journal of Nursing Studies Advances
Nurses
Nursing assistants
Nursing staff
Patient care
Registered nurses
Scoping review
title Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review
title_full Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review
title_fullStr Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review
title_full_unstemmed Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review
title_short Teamwork between registered nurses and unlicensed assistive personnel in acute care settings: A scoping review
title_sort teamwork between registered nurses and unlicensed assistive personnel in acute care settings a scoping review
topic Nurses
Nursing assistants
Nursing staff
Patient care
Registered nurses
Scoping review
url http://www.sciencedirect.com/science/article/pii/S2666142X25000037
work_keys_str_mv AT kanglynnwong teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview
AT weilingchua teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview
AT petergriffiths teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview
AT qinlingpearlyngoh teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview
AT kyewernchelsealow teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview
AT jiaqiapphiatan teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview
AT sokyingliaw teamworkbetweenregisterednursesandunlicensedassistivepersonnelinacutecaresettingsascopingreview