Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study

Abstract Background The prevalence of patient (and their relatives/friends) aggression and violence against healthcare professionals in general, and physicians in particular, is a recognized problem worldwide. While numerous risk factors for such aggression and violence from patients (and their rela...

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Main Authors: Yuhan Wu, Kees Ahaus, Jiaming Shi, Dahai Zhao, Martina Buljac-Samardzic
Format: Article
Language:English
Published: BMC 2025-01-01
Series:Human Resources for Health
Subjects:
Online Access:https://doi.org/10.1186/s12960-025-00976-7
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author Yuhan Wu
Kees Ahaus
Jiaming Shi
Dahai Zhao
Martina Buljac-Samardzic
author_facet Yuhan Wu
Kees Ahaus
Jiaming Shi
Dahai Zhao
Martina Buljac-Samardzic
author_sort Yuhan Wu
collection DOAJ
description Abstract Background The prevalence of patient (and their relatives/friends) aggression and violence against healthcare professionals in general, and physicians in particular, is a recognized problem worldwide. While numerous risk factors for such aggression and violence from patients (and their relatives/friends) have been identified, little is known about which risk factors are perceived as relatively most important in a specific context and among a particular group, and about the potentially differing views on the relative importance. This lack of insight prohibits preventive measures being tailored to address the main risk factors. Method We conducted a Q-methodology study to investigate physicians’ perspectives on risk factors for aggression and violence from patients (and their relatives/friends) against physicians in Chinese hospitals. A total of 33 physicians from public Chinese hospitals participated in this study and were asked to rank 30 risk factors according to their importance in triggering violent incidents. In addition, respondents were asked to explain their ranking of most and least important risk factors. Results By employing a by-person factor analysis, four distinct perspectives on the importance of risk factors were identified: (1) unmet expectations of treatment and lack of resources; (2) perpetrator’s educational background and personal characteristics; (3) distrust and limited protection measures; and (4) perpetrator’s emotional well-being and poor interaction. There was a consensus across perspectives that failure to meet perpetrator’s expectations is one of the most important risk factors and that physician’s gender is one of the least important risk factors in the occurrence of patient (and their relatives/friends) aggression and violence against physicians in Chinese hospitals. Conclusions This study has identified four distinct perspectives held among physicians on the risk factors for patient aggression and violence against physicians in Chinese hospitals. These insights enable the development and prioritization of targeted measures to address specific risk factors according to the dominant views among physicians.
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spelling doaj-art-afaa02e118fe49f68a3cc492d45d89ae2025-01-26T12:36:48ZengBMCHuman Resources for Health1478-44912025-01-0123111210.1186/s12960-025-00976-7Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology studyYuhan Wu0Kees Ahaus1Jiaming Shi2Dahai Zhao3Martina Buljac-Samardzic4Erasmus School of Health Policy & Management, Erasmus University RotterdamErasmus School of Health Policy & Management, Erasmus University RotterdamSchool of Public Administration, Southwestern University of Finance and EconomicsSchool of International and Public Affairs, Shanghai Jiao Tong UniversityErasmus School of Health Policy & Management, Erasmus University RotterdamAbstract Background The prevalence of patient (and their relatives/friends) aggression and violence against healthcare professionals in general, and physicians in particular, is a recognized problem worldwide. While numerous risk factors for such aggression and violence from patients (and their relatives/friends) have been identified, little is known about which risk factors are perceived as relatively most important in a specific context and among a particular group, and about the potentially differing views on the relative importance. This lack of insight prohibits preventive measures being tailored to address the main risk factors. Method We conducted a Q-methodology study to investigate physicians’ perspectives on risk factors for aggression and violence from patients (and their relatives/friends) against physicians in Chinese hospitals. A total of 33 physicians from public Chinese hospitals participated in this study and were asked to rank 30 risk factors according to their importance in triggering violent incidents. In addition, respondents were asked to explain their ranking of most and least important risk factors. Results By employing a by-person factor analysis, four distinct perspectives on the importance of risk factors were identified: (1) unmet expectations of treatment and lack of resources; (2) perpetrator’s educational background and personal characteristics; (3) distrust and limited protection measures; and (4) perpetrator’s emotional well-being and poor interaction. There was a consensus across perspectives that failure to meet perpetrator’s expectations is one of the most important risk factors and that physician’s gender is one of the least important risk factors in the occurrence of patient (and their relatives/friends) aggression and violence against physicians in Chinese hospitals. Conclusions This study has identified four distinct perspectives held among physicians on the risk factors for patient aggression and violence against physicians in Chinese hospitals. These insights enable the development and prioritization of targeted measures to address specific risk factors according to the dominant views among physicians.https://doi.org/10.1186/s12960-025-00976-7PhysicianPatientAggressionViolenceRisk factorsQ-methodology
spellingShingle Yuhan Wu
Kees Ahaus
Jiaming Shi
Dahai Zhao
Martina Buljac-Samardzic
Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study
Human Resources for Health
Physician
Patient
Aggression
Violence
Risk factors
Q-methodology
title Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study
title_full Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study
title_fullStr Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study
title_full_unstemmed Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study
title_short Perspectives of physicians on risk factors for patient aggression and violence against physicians in Chinese hospitals: a Q-methodology study
title_sort perspectives of physicians on risk factors for patient aggression and violence against physicians in chinese hospitals a q methodology study
topic Physician
Patient
Aggression
Violence
Risk factors
Q-methodology
url https://doi.org/10.1186/s12960-025-00976-7
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