Exploring the influence of “keeping consumers in suspense” in live streaming on consumer impulse buying behavior: A test of the mediating effects of consumer inner states

Background: Live-streaming e-commerce has emerged as a dynamic shopping medium, engaging consumers through interactive and immersive experiences. “Keeping Consumers in Suspense” (KCIS), encompassing preview fuzziness, suspense setting, and delight creation, is widely used to drive engagement and imp...

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Bibliographic Details
Main Authors: Xiangxi Kong, Ren Wang, Yuyang Zhang
Format: Article
Language:English
Published: Elsevier 2025-03-01
Series:Acta Psychologica
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S0001691825000757
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