The perspective of key stakeholders on the sustainable design of reverse logistics in e-commerce: an interpretive sensemaking review

The perspective of key stakeholders on the sustainable design of reverse logistics in e-commerce: an interpretive sensemaking review

The uncontrolled rise of returns in e-commerce has become a challenge for supply chains and key stakeholders (e-retailers, customers, transport companies and institutions). Literature, however, has not yet offered a systematic understanding of this subject. In this context, this article aims to bett...

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Bibliographic Details
Main Authors: Iria González Romero, Ángel Ortiz Bas, J. Carlos Prado Prado
Format: Article
Language:English
Published: Universitat Politècnica de València 2025-01-01
Series:International Journal of Production Management and Engineering
Subjects:
reverse logistics
sustainability
e-commerce
stakeholders
systematic literature review
interpretive sensemaking review
Online Access:https://polipapers.upv.es/index.php/IJPME/article/view/22508
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