Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast Patients
Although significant studies have been conducted in the field of health communication in terms ofcommunication competence, its role on trust in the radiology department needs further exploration.The communication skills of radiologists are considered an important indicator of trust. Therefore,the st...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Marmara University
2021-06-01
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| Series: | Türkiye İletişim Araştırmaları Dergisi |
| Subjects: | |
| Online Access: | https://dergipark.org.tr/tr/download/article-file/1511929 |
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| Summary: | Although significant studies have been conducted in the field of health communication in terms ofcommunication competence, its role on trust in the radiology department needs further exploration.The communication skills of radiologists are considered an important indicator of trust. Therefore,the study aims to research the effect of communication competence on trust. With this aim thecurrent study seeks to contribute to health communication literature by researching the patients’perceived communication competence of doctors as a determining factor that develop trust in theradiology department. The research was carried out between December 2019 and March 2020 using aquestionnaire form with 321 breast patients in the radiology department in a public health institution inAntalya, Turkey. The results of the study refer that communication competence as a whole concept hasa strong positive and statistically significant effect on trust. When the dimensions of communicationcompetence are investigated, it is found that socioemotional communication is the only dimension thathas a strong effect on the formation of trust among communication competence. |
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| ISSN: | 2630-6220 |