Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support

IntroductionThis study examines the effect of the Health and Well-being Climate (HWC) and the moderating role of supervisor support on employees' emotional exhaustion and insurance claims, grounded in the Conservation of Resources theory.MethodsQuantitative data were collected from 661 employee...

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Main Authors: Marie-Ève Beauchamp Legault, Denis Chênevert, Sari Mansour
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-05-01
Series:Frontiers in Organizational Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/forgp.2025.1517251/full
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author Marie-Ève Beauchamp Legault
Denis Chênevert
Sari Mansour
author_facet Marie-Ève Beauchamp Legault
Denis Chênevert
Sari Mansour
author_sort Marie-Ève Beauchamp Legault
collection DOAJ
description IntroductionThis study examines the effect of the Health and Well-being Climate (HWC) and the moderating role of supervisor support on employees' emotional exhaustion and insurance claims, grounded in the Conservation of Resources theory.MethodsQuantitative data were collected from 661 employees across 17 organizations in Canada, and group insurance claims data for these employees were also analyzed. Structural equation modeling was conducted using IBM SPSS AMOS 28.0 to test all hypotheses.FindingsThe results indicate that a positive perception of the HWC among employees reduces both emotional exhaustion and the number of disability claims. Furthermore, supervisor support moderates the relationship between HWC and emotional exhaustion. High levels of emotional exhaustion and disability claims from employees can result in significant direct and indirect costs for employers. This study aims to provide organizations, managers, and practitioners with insights into effective strategies for mitigating these costs.
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spelling doaj-art-aaa1d701194e4ff2acbf2ee7ca8d6aa52025-08-20T02:16:10ZengFrontiers Media S.A.Frontiers in Organizational Psychology2813-771X2025-05-01310.3389/forgp.2025.15172511517251Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor supportMarie-Ève Beauchamp Legault0Denis Chênevert1Sari Mansour2Department of Management, Laval University, Québec, QC, CanadaHEC Montréal, Université de Montréal, Montreal, QC, CanadaSchool of Administrative Sciences, Université TÉLUQ, Québec, QC, CanadaIntroductionThis study examines the effect of the Health and Well-being Climate (HWC) and the moderating role of supervisor support on employees' emotional exhaustion and insurance claims, grounded in the Conservation of Resources theory.MethodsQuantitative data were collected from 661 employees across 17 organizations in Canada, and group insurance claims data for these employees were also analyzed. Structural equation modeling was conducted using IBM SPSS AMOS 28.0 to test all hypotheses.FindingsThe results indicate that a positive perception of the HWC among employees reduces both emotional exhaustion and the number of disability claims. Furthermore, supervisor support moderates the relationship between HWC and emotional exhaustion. High levels of emotional exhaustion and disability claims from employees can result in significant direct and indirect costs for employers. This study aims to provide organizations, managers, and practitioners with insights into effective strategies for mitigating these costs.https://www.frontiersin.org/articles/10.3389/forgp.2025.1517251/fullhealth and well-being climatesupervisor supportoccupational health and well-beinginsurance claimsemotional exhaustion
spellingShingle Marie-Ève Beauchamp Legault
Denis Chênevert
Sari Mansour
Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support
Frontiers in Organizational Psychology
health and well-being climate
supervisor support
occupational health and well-being
insurance claims
emotional exhaustion
title Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support
title_full Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support
title_fullStr Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support
title_full_unstemmed Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support
title_short Mitigating emotional exhaustion and disability claims: the roles of health and well-being climate and supervisor support
title_sort mitigating emotional exhaustion and disability claims the roles of health and well being climate and supervisor support
topic health and well-being climate
supervisor support
occupational health and well-being
insurance claims
emotional exhaustion
url https://www.frontiersin.org/articles/10.3389/forgp.2025.1517251/full
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AT sarimansour mitigatingemotionalexhaustionanddisabilityclaimstherolesofhealthandwellbeingclimateandsupervisorsupport