The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception

The development of smart elderly industry is an inevitable way to cope with the aging of the population. This research takes the smart elderly care service supply chain as the object, combines the social emotional choice theory for the first time, and uses the time perception to refine the elderly c...

Full description

Saved in:
Bibliographic Details
Main Authors: Tong Zhao, Qiaoming Hou
Format: Article
Language:English
Published: Wiley 2024-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2024/4957463
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832558678039855104
author Tong Zhao
Qiaoming Hou
author_facet Tong Zhao
Qiaoming Hou
author_sort Tong Zhao
collection DOAJ
description The development of smart elderly industry is an inevitable way to cope with the aging of the population. This research takes the smart elderly care service supply chain as the object, combines the social emotional choice theory for the first time, and uses the time perception to refine the elderly care demand into future-orientation demand and present-orientation demand. This paper analyzes the coordination effect of suppliers’ efforts to meet the needs of the elderly under the two conditions of no contract and benefit-sharing contract on the dual-channel supply chain of smart elderly care services. The results show that the benefit-sharing contract is more conducive to maximizing the profit of the supply chain, and the segmentation of elderly demand is conducive to giving full play to the advantages of dual-channel differentiated services, which is conducive to forming a win-win situation of improving the service efficiency of the smart elderly service supply chain and increasing the happiness index of elderly users. The main contributions of this paper are: Using geriatric behavioral psychology to analyze the motivation of the elderly and designing the service effort level index considering the needs of the elderly. Match online and offline channels with personalized services to give full play to the “smart” effect. Based on the game method of Hotelling and Stackelberg, the coordination and optimization of the smart elderly care services dual-channel supply chain, considering the needs of the elderly are realized. This is of great research significance for maximizing the benefits of the smart elderly service supply chain and promoting the development of the smart elderly industry.
format Article
id doaj-art-aa747bd312bb434eaccc623b62a1750a
institution Kabale University
issn 1099-0526
language English
publishDate 2024-01-01
publisher Wiley
record_format Article
series Complexity
spelling doaj-art-aa747bd312bb434eaccc623b62a1750a2025-02-03T01:31:53ZengWileyComplexity1099-05262024-01-01202410.1155/2024/4957463The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time PerceptionTong Zhao0Qiaoming Hou1School of ManagementSchool of ManagementThe development of smart elderly industry is an inevitable way to cope with the aging of the population. This research takes the smart elderly care service supply chain as the object, combines the social emotional choice theory for the first time, and uses the time perception to refine the elderly care demand into future-orientation demand and present-orientation demand. This paper analyzes the coordination effect of suppliers’ efforts to meet the needs of the elderly under the two conditions of no contract and benefit-sharing contract on the dual-channel supply chain of smart elderly care services. The results show that the benefit-sharing contract is more conducive to maximizing the profit of the supply chain, and the segmentation of elderly demand is conducive to giving full play to the advantages of dual-channel differentiated services, which is conducive to forming a win-win situation of improving the service efficiency of the smart elderly service supply chain and increasing the happiness index of elderly users. The main contributions of this paper are: Using geriatric behavioral psychology to analyze the motivation of the elderly and designing the service effort level index considering the needs of the elderly. Match online and offline channels with personalized services to give full play to the “smart” effect. Based on the game method of Hotelling and Stackelberg, the coordination and optimization of the smart elderly care services dual-channel supply chain, considering the needs of the elderly are realized. This is of great research significance for maximizing the benefits of the smart elderly service supply chain and promoting the development of the smart elderly industry.http://dx.doi.org/10.1155/2024/4957463
spellingShingle Tong Zhao
Qiaoming Hou
The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception
Complexity
title The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception
title_full The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception
title_fullStr The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception
title_full_unstemmed The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception
title_short The Development Strategy of Dual-Channel Supply Chain of Smart Elderly Care Service from the Perspective of Time Perception
title_sort development strategy of dual channel supply chain of smart elderly care service from the perspective of time perception
url http://dx.doi.org/10.1155/2024/4957463
work_keys_str_mv AT tongzhao thedevelopmentstrategyofdualchannelsupplychainofsmartelderlycareservicefromtheperspectiveoftimeperception
AT qiaominghou thedevelopmentstrategyofdualchannelsupplychainofsmartelderlycareservicefromtheperspectiveoftimeperception
AT tongzhao developmentstrategyofdualchannelsupplychainofsmartelderlycareservicefromtheperspectiveoftimeperception
AT qiaominghou developmentstrategyofdualchannelsupplychainofsmartelderlycareservicefromtheperspectiveoftimeperception