Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report

Introduction Stroke is a leading cause of mortality and morbidity, demanding prompt and accurate identification. However, prehospital diagnosis is challenging, with up to 50% of suspected strokes having other diagnoses. A prehospital video triage (PHVT) system was piloted in Greater Manchester to im...

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Main Authors: Christopher Ashton, Adrian R Parry-Jones, Lisa Brunton, Ibrahim Alghamdi, David A Jenkins
Format: Article
Language:English
Published: BMJ Publishing Group 2025-01-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/14/1/e002954.full
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author Christopher Ashton
Adrian R Parry-Jones
Lisa Brunton
Ibrahim Alghamdi
David A Jenkins
author_facet Christopher Ashton
Adrian R Parry-Jones
Lisa Brunton
Ibrahim Alghamdi
David A Jenkins
author_sort Christopher Ashton
collection DOAJ
description Introduction Stroke is a leading cause of mortality and morbidity, demanding prompt and accurate identification. However, prehospital diagnosis is challenging, with up to 50% of suspected strokes having other diagnoses. A prehospital video triage (PHVT) system was piloted in Greater Manchester to improve prehospital diagnostic accuracy and appropriate conveyance decisions.Method A service evaluation of a PHVT pilot was conducted to assess PHVT efficacy and identify facilitators and barriers. The pilot (October–December 2022) was a collaboration between the North West Ambulance Service, Greater Manchester Neurorehabilitation and Integrated Stroke Delivery Network and stroke clinicians at Salford Royal Hospital. The service evaluation was mixed methods, including qualitative semistructured interviews with stroke clinicians, paramedics and patients (and/or caregivers). Interviews were analysed using a thematic approach.Results Out of 46 PHVT calls during the pilot, eight (18%) were diverted to local emergency department, 1 (2%) was left at their usual residence and 37 (80%) were transported to Salford Royal Hospital. Final diagnosis for PHVT patients was stroke in 15 (33%) of cases, non-stroke in 20 (43%) and transient ischaemic attack in 11 (24%).Patients/caregivers found PHVT beneficial in directing them to appropriate hospitals and streamlining admission and treatment. However, some reported delays as a result. Clinicians expressed mixed opinions regarding PHVT’s utility. Paramedics found PHVT improved confidence in managing stroke patients. Hospital clinicians believed it provided valuable prearrival patient information, enhancing preparation. Others found PHVT less effective due to on-scene delays, challenges conducting comprehensive assessments over video and inability to identify all non-stroke cases.Conclusion PHVT was viewed favourably by most patients for enhancing the care quality. Paramedics and hospital clinicians acknowledge PHVT’s support in making appropriate conveyance decisions and improving the preparation process before the patient’s arrival. Participants, however, suggested prearrival registration, 24-hour availability and clinicians' buy-in for a more effective future rollout.
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spelling doaj-art-a9bda6a077684bfa85b1c03f83f043ae2025-02-03T19:55:09ZengBMJ Publishing GroupBMJ Open Quality2399-66412025-01-0114110.1136/bmjoq-2024-002954Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project reportChristopher Ashton0Adrian R Parry-Jones1Lisa Brunton2Ibrahim Alghamdi3David A Jenkins4Greater Manchester Neurorehabilitation & Integrated Stroke Delivery Network, Northern Care Alliance NHS Foundation Trust, Manchester, UKDivision of Cardiovascular Sciences, The University of Manchester, Manchester, UKSchool of Health Sciences, The University of Manchester Division of Population Health Health Services Research and Primary Care, Manchester, UKDivision of Cardiovascular Sciences, The University of Manchester, Manchester, UKDivision of Informatics Imaging and Data Sciences, The University of Manchester, Manchester, UKIntroduction Stroke is a leading cause of mortality and morbidity, demanding prompt and accurate identification. However, prehospital diagnosis is challenging, with up to 50% of suspected strokes having other diagnoses. A prehospital video triage (PHVT) system was piloted in Greater Manchester to improve prehospital diagnostic accuracy and appropriate conveyance decisions.Method A service evaluation of a PHVT pilot was conducted to assess PHVT efficacy and identify facilitators and barriers. The pilot (October–December 2022) was a collaboration between the North West Ambulance Service, Greater Manchester Neurorehabilitation and Integrated Stroke Delivery Network and stroke clinicians at Salford Royal Hospital. The service evaluation was mixed methods, including qualitative semistructured interviews with stroke clinicians, paramedics and patients (and/or caregivers). Interviews were analysed using a thematic approach.Results Out of 46 PHVT calls during the pilot, eight (18%) were diverted to local emergency department, 1 (2%) was left at their usual residence and 37 (80%) were transported to Salford Royal Hospital. Final diagnosis for PHVT patients was stroke in 15 (33%) of cases, non-stroke in 20 (43%) and transient ischaemic attack in 11 (24%).Patients/caregivers found PHVT beneficial in directing them to appropriate hospitals and streamlining admission and treatment. However, some reported delays as a result. Clinicians expressed mixed opinions regarding PHVT’s utility. Paramedics found PHVT improved confidence in managing stroke patients. Hospital clinicians believed it provided valuable prearrival patient information, enhancing preparation. Others found PHVT less effective due to on-scene delays, challenges conducting comprehensive assessments over video and inability to identify all non-stroke cases.Conclusion PHVT was viewed favourably by most patients for enhancing the care quality. Paramedics and hospital clinicians acknowledge PHVT’s support in making appropriate conveyance decisions and improving the preparation process before the patient’s arrival. Participants, however, suggested prearrival registration, 24-hour availability and clinicians' buy-in for a more effective future rollout.https://bmjopenquality.bmj.com/content/14/1/e002954.full
spellingShingle Christopher Ashton
Adrian R Parry-Jones
Lisa Brunton
Ibrahim Alghamdi
David A Jenkins
Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report
BMJ Open Quality
title Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report
title_full Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report
title_fullStr Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report
title_full_unstemmed Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report
title_short Prehospital video triage of suspected stroke patients in Greater Manchester: pilot project report
title_sort prehospital video triage of suspected stroke patients in greater manchester pilot project report
url https://bmjopenquality.bmj.com/content/14/1/e002954.full
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