Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies

Implementation of patient-reported outcome measures (PROMs) in clinical practice is challenging. We believe effective communication is key to realizing the clinical benefits of PROMs. Communication processes for PROMs in clinical practice typically involve (1) health care professionals (H...

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Main Authors: Kelly M de Ligt, Saar Hommes, Ruben D Vromans, Eva Boomstra, Lonneke V van de Poll, Emiel J Krahmer
Format: Article
Language:English
Published: JMIR Publications 2025-02-01
Series:Journal of Medical Internet Research
Online Access:https://www.jmir.org/2025/1/e60777
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author Kelly M de Ligt
Saar Hommes
Ruben D Vromans
Eva Boomstra
Lonneke V van de Poll
Emiel J Krahmer
author_facet Kelly M de Ligt
Saar Hommes
Ruben D Vromans
Eva Boomstra
Lonneke V van de Poll
Emiel J Krahmer
author_sort Kelly M de Ligt
collection DOAJ
description Implementation of patient-reported outcome measures (PROMs) in clinical practice is challenging. We believe effective communication is key to realizing the clinical benefits of PROMs. Communication processes for PROMs in clinical practice typically involve (1) health care professionals (HCPs) inviting patients to complete PROMs, (2) patients completing PROMs, (3) HCPs and patients interpreting the resulting patient-reported outcomes (PROs), and (4) HCPs and patients using PROs for health management. Yet, communication around PROMs remains underexplored. Importantly, patients differ in their skills, knowledge, preferences, and motivations for completing PROMs, as well as in their ability and willingness to interpret and apply PROs in managing their health. Despite this, current communication practices often fail to account for these differences. This paper highlights the importance of personalized communication to make PROMs accessible to diverse populations. Personalizing communication manually is highly labor-intensive, but several digital technologies can offer a feasible solution to accommodate various patients. Despite their potential, these technologies have not yet been applied to PROMs. We explore how existing principles and tools, such as automatic data-to-text generation (including multimodal outputs like text combined with data visualizations) and conversational agents, can enable personalized communication of PROMs in practice.
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spelling doaj-art-a7f6e3463c0b42e88fede3b34fe4b0272025-02-05T18:30:54ZengJMIR PublicationsJournal of Medical Internet Research1438-88712025-02-0127e6077710.2196/60777Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication TechnologiesKelly M de Ligthttps://orcid.org/0000-0001-9218-617XSaar Hommeshttps://orcid.org/0000-0002-6473-5570Ruben D Vromanshttps://orcid.org/0000-0001-8040-1207Eva Boomstrahttps://orcid.org/0009-0006-4937-1656Lonneke V van de Pollhttps://orcid.org/0000-0003-0413-6872Emiel J Krahmerhttps://orcid.org/0000-0002-6304-7549 Implementation of patient-reported outcome measures (PROMs) in clinical practice is challenging. We believe effective communication is key to realizing the clinical benefits of PROMs. Communication processes for PROMs in clinical practice typically involve (1) health care professionals (HCPs) inviting patients to complete PROMs, (2) patients completing PROMs, (3) HCPs and patients interpreting the resulting patient-reported outcomes (PROs), and (4) HCPs and patients using PROs for health management. Yet, communication around PROMs remains underexplored. Importantly, patients differ in their skills, knowledge, preferences, and motivations for completing PROMs, as well as in their ability and willingness to interpret and apply PROs in managing their health. Despite this, current communication practices often fail to account for these differences. This paper highlights the importance of personalized communication to make PROMs accessible to diverse populations. Personalizing communication manually is highly labor-intensive, but several digital technologies can offer a feasible solution to accommodate various patients. Despite their potential, these technologies have not yet been applied to PROMs. We explore how existing principles and tools, such as automatic data-to-text generation (including multimodal outputs like text combined with data visualizations) and conversational agents, can enable personalized communication of PROMs in practice.https://www.jmir.org/2025/1/e60777
spellingShingle Kelly M de Ligt
Saar Hommes
Ruben D Vromans
Eva Boomstra
Lonneke V van de Poll
Emiel J Krahmer
Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies
Journal of Medical Internet Research
title Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies
title_full Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies
title_fullStr Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies
title_full_unstemmed Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies
title_short Improving the Implementation of Patient-Reported Outcome Measure in Clinical Practice: Tackling Current Challenges With Innovative Digital Communication Technologies
title_sort improving the implementation of patient reported outcome measure in clinical practice tackling current challenges with innovative digital communication technologies
url https://www.jmir.org/2025/1/e60777
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