Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland

Introduction. This study investigates people’s trust in institutional healthcare experts and social media influencers as sources of COVID-19 information. Using the notion of ‘cognitive authority’, this study examines trusted information sources during the pandemic, how the education level explains t...

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Main Authors: Sanna Malinen, Aki Koivula
Format: Article
Language:English
Published: University of Borås 2024-06-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:https://informationr.net/infres/article/view/713
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author Sanna Malinen
Aki Koivula
author_facet Sanna Malinen
Aki Koivula
author_sort Sanna Malinen
collection DOAJ
description Introduction. This study investigates people’s trust in institutional healthcare experts and social media influencers as sources of COVID-19 information. Using the notion of ‘cognitive authority’, this study examines trusted information sources during the pandemic, how the education level explains this trust, and how trusted COVID-19 information sources are associated with people’s attitudes towards vaccines. Method. Data were collected through eight rounds of nationally representative repeated cross-sectional surveys in 2021. The data set included 8507 respondents from Finland. Analysis. A descriptive analysis was conducted to understand how trust evolved throughout the pandemic. Then, linear probability models were employed to analyse the factors shaping trust and determining vaccine intention. Finally, the analysis examined the indirect effects of trust in the association between education and vaccine uptake. Results. Education explains trust in institutional experts or social media influencers: Those with lower education are more likely to trust social media influencers, and their trust in them is connected to negative attitudes towards vaccines. Conclusion. The findings confirm that people rely on institutional experts and healthcare professionals during a health crisis. Our primary concern is the 5% who trust social media influencers and distrust health experts. The alternative information and low trust in institutions presented by social media influencers can disproportionately affect citizens with a lower level of education.
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spelling doaj-art-a55188117c114c7cabc6242555fa81f92025-02-03T10:10:34ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132024-06-01292719110.47989/ir292713710Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in FinlandSanna Malinen0Aki Koivula1University of TurkuUniversity of TurkuIntroduction. This study investigates people’s trust in institutional healthcare experts and social media influencers as sources of COVID-19 information. Using the notion of ‘cognitive authority’, this study examines trusted information sources during the pandemic, how the education level explains this trust, and how trusted COVID-19 information sources are associated with people’s attitudes towards vaccines. Method. Data were collected through eight rounds of nationally representative repeated cross-sectional surveys in 2021. The data set included 8507 respondents from Finland. Analysis. A descriptive analysis was conducted to understand how trust evolved throughout the pandemic. Then, linear probability models were employed to analyse the factors shaping trust and determining vaccine intention. Finally, the analysis examined the indirect effects of trust in the association between education and vaccine uptake. Results. Education explains trust in institutional experts or social media influencers: Those with lower education are more likely to trust social media influencers, and their trust in them is connected to negative attitudes towards vaccines. Conclusion. The findings confirm that people rely on institutional experts and healthcare professionals during a health crisis. Our primary concern is the 5% who trust social media influencers and distrust health experts. The alternative information and low trust in institutions presented by social media influencers can disproportionately affect citizens with a lower level of education.https://informationr.net/infres/article/view/713social mediahealth information seekingcovid-19cognitive authoritytrustsocial media influencers
spellingShingle Sanna Malinen
Aki Koivula
Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland
Information Research: An International Electronic Journal
social media
health information seeking
covid-19
cognitive authority
trust
social media influencers
title Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland
title_full Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland
title_fullStr Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland
title_full_unstemmed Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland
title_short Cognitive authorities of COVID-19 information: educational differences and outcomes of trust in health experts and social media influencers in Finland
title_sort cognitive authorities of covid 19 information educational differences and outcomes of trust in health experts and social media influencers in finland
topic social media
health information seeking
covid-19
cognitive authority
trust
social media influencers
url https://informationr.net/infres/article/view/713
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AT akikoivula cognitiveauthoritiesofcovid19informationeducationaldifferencesandoutcomesoftrustinhealthexpertsandsocialmediainfluencersinfinland