Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications?
This study aims to determine whether using SIBERAS digital technology-based applications can help village governments improve the quality of public services and the factors that influence it. The type of research used is quantitative. Data collection techniquesuse observation and questionnaires. T...
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| Format: | Article |
| Language: | English |
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Universitas Muhammadiyah Yogyakarta
2024-10-01
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| Series: | Jurnal Studi Pemerintahan |
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| Online Access: | https://jsp.umy.ac.id/index.php/jsp/article/view/381 |
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| author | Ahmad Mustanir Nurul Ainun Nisa Muhammad Rais Rahmat Razak Kamaruddin Sellang Kittisak Jermsittiparsert |
| author_facet | Ahmad Mustanir Nurul Ainun Nisa Muhammad Rais Rahmat Razak Kamaruddin Sellang Kittisak Jermsittiparsert |
| author_sort | Ahmad Mustanir |
| collection | DOAJ |
| description | This
study aims to determine whether using SIBERAS digital technology-based applications can help village governments improve the quality of public services and the factors that influence it. The type of research used is quantitative. Data collection techniquesuse observation and questionnaires. The results showed the quality of public services through the SIBERAS application in Bulovillage, Sidenreng Rappang Regency, Indonesia, on variable X with an unfavorable classification of 56.3%. At the same time, the Yvariable in the excellent classification is 62%. The most influential factor is training. The study's results contribute to developing aresearch roadmap on public services using digital technology-based applications. The limitation of this study is that it only reveals one village in Indonesia, so the research findings cannot thoroughly describe the villages in Indonesia. The following research needsto be carried out in more villages to provide an overview of improving the quality of public services from village governments usingdigital technology-based applications. |
| format | Article |
| id | doaj-art-a350771fd5c349009595a67c84e26fed |
| institution | Kabale University |
| issn | 1907-8374 2337-8220 |
| language | English |
| publishDate | 2024-10-01 |
| publisher | Universitas Muhammadiyah Yogyakarta |
| record_format | Article |
| series | Jurnal Studi Pemerintahan |
| spelling | doaj-art-a350771fd5c349009595a67c84e26fed2025-02-03T07:37:55ZengUniversitas Muhammadiyah YogyakartaJurnal Studi Pemerintahan1907-83742337-82202024-10-0124928110.18196/jsp.v15i3.381382Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications?Ahmad Mustanir0Nurul Ainun Nisa1Muhammad Rais Rahmat Razak2Kamaruddin Sellang3Kittisak Jermsittiparsert4Universitas Muhammadiyah Sidenreng RappangUniversitas Muhammadiyah Sidenreng RappangUniversitas Muhammadiyah Sidenreng RappangUniversitas Muhammadiyah Sidenreng RappangTon Duc Thang UniversityThis study aims to determine whether using SIBERAS digital technology-based applications can help village governments improve the quality of public services and the factors that influence it. The type of research used is quantitative. Data collection techniquesuse observation and questionnaires. The results showed the quality of public services through the SIBERAS application in Bulovillage, Sidenreng Rappang Regency, Indonesia, on variable X with an unfavorable classification of 56.3%. At the same time, the Yvariable in the excellent classification is 62%. The most influential factor is training. The study's results contribute to developing aresearch roadmap on public services using digital technology-based applications. The limitation of this study is that it only reveals one village in Indonesia, so the research findings cannot thoroughly describe the villages in Indonesia. The following research needsto be carried out in more villages to provide an overview of improving the quality of public services from village governments usingdigital technology-based applications.https://jsp.umy.ac.id/index.php/jsp/article/view/381digital technology-based applicationsinformation technologypublic servicesquality of servicesvillage governments |
| spellingShingle | Ahmad Mustanir Nurul Ainun Nisa Muhammad Rais Rahmat Razak Kamaruddin Sellang Kittisak Jermsittiparsert Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? Jurnal Studi Pemerintahan digital technology-based applications information technology public services quality of services village governments |
| title | Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? |
| title_full | Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? |
| title_fullStr | Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? |
| title_full_unstemmed | Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? |
| title_short | Is it possible for Village Government Public Services to Be Qualified using Digital-Based Applications? |
| title_sort | is it possible for village government public services to be qualified using digital based applications |
| topic | digital technology-based applications information technology public services quality of services village governments |
| url | https://jsp.umy.ac.id/index.php/jsp/article/view/381 |
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