Health service improvement using positive patient feedback: Systematic scoping review.

Health service improvement using positive patient feedback: Systematic scoping review.

<h4>Background</h4>Healthcare services regularly receive patient feedback, most of which is positive. Empirical studies suggest that health services can use positive feedback to create patient benefit. Our aim was to map all available empirical evidence for how positive patient feedback...

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Main Authors: Rebecca Lloyd, James Munro, Kerry Evans, Amy Gaskin-Williams, Ada Hui, Mark Pearson, Mike Slade, Yasuhiro Kotera, Giskin Day, Joanne Loughlin-Ridley, Clare Enston, Stefan Rennick-Egglestone
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2023-01-01
Series:PLoS ONE
Online Access:https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0275045&type=printable
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