Sentiment Analysis on Google Reviews Using Naïve Bayes, K-Nearest Neighbors, and Logistic Regression to Improve Novotel Services

Sentiment Analysis on Google Reviews Using Naïve Bayes, K-Nearest Neighbors, and Logistic Regression to Improve Novotel Services

The application of artificial intelligence (AI) has been widely used in various industrial sectors, including the hospitality industry. One of the applications that is widely used in the hospitality industry is sentiment analysis. Sentiment analysis is carried out by analyzing feedback data from hot...

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Bibliographic Details
Main Authors: Yonathan Arya Dhamma, Simon Prananta Barus
Format: Article
Language:English
Published: Politeknik Negeri Batam 2025-01-01
Series:Journal of Applied Informatics and Computing
Subjects:
knn
logistic regression
machine learning
naive bayes
sentiment analysis
Online Access:https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/8923
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