Service quality management, coach knowledge through achievement motivation, and pencak silat student satisfaction in Kazakhstan

Service quality management, coach knowledge through achievement motivation, and pencak silat student satisfaction in Kazakhstan

This study aimed to (1) analyze the effect of service quality on satisfaction through motivation, (2) analyze the effect of knowledge on satisfaction through motivation, and (3) analyze the direct effect of motivation on satisfaction. A correlational quantitative approach was employed, utilizing St...

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Bibliographic Details
Main Authors: Agung Nugroho, Djoko Pekik Irianto, Lismadiana Lismadiana, Awan Hariono, Hary Widodo
Format: Article
Language:English
Published: FEADEF 2024-10-01
Series:Retos: Nuevas Tendencias en Educación Física, Deportes y Recreación
Subjects:
Service quality
knowledge
motivation
satisfaction
Online Access:https://recyt.fecyt.es/index.php/retos/article/view/108737
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