Exploring the impact of perceived sustainability on customer satisfaction and the mediating role of perceived value
In an era where consumers increasingly prioritize sustainability, there is a growing preference for eco-friendly products and ethical brand practices. However, the impact of a brand sustainability on customer satisfaction, particullarly the emotional and social value customers associate with these p...
Saved in:
| Main Authors: | I-Tung Shih, Andri Dayarana K. Silalahi, Khishigtogtokh Baljir, Shinetsetseg Jargalsaikhan |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2024-12-01
|
| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2431647 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
THE EFFECTS OF SERVICE QUALITY, CUSTOMER SATISFACTION, TRUST, AND PERCEIVED VALUE TOWARDS CUSTOMER LOYALTY
by: Tanisah Tanisah, et al.
Published: (2015-03-01) -
THE INFLUENCE OF SERVICE QUALITY, CUSTOMER TRUST, AND PERCEIVED VALUE ON CUSTOMER SATISFACTION PT BINTANG MITRA SEJATI JEMBER
by: Yuval Eleazar Salim, et al.
Published: (2024-04-01) -
Customer Perceived Value Towards Convenience Stores in Malaysia: The Infl uence on Customer Satisfaction, Loyalty and Retention
by: Abdulrauf Animashaun, et al.
Published: (2016-01-01) -
From Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry
by: Ibrahim A. Elshaer, et al.
Published: (2025-04-01) -
A Study on Customer Behavior in Online Dating Platforms: Analyzing the Impact of Perceived Value on Enhancing Customer Loyalty
by: Qianghong Huang, et al.
Published: (2024-10-01)