Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method
Most countries face declining birth rates and an aging population, which makes the persistent healthcare labor shortage a pressing challenge. Introducing artificial intelligence (AI) robots into home healthcare could help address these issues. Exploring the primary considerations for integrating AI...
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MDPI AG
2025-01-01
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author | Keng-Yu Lin Kuei-Hu Chang Yu-Wen Lin Mei-Jin Wu |
author_facet | Keng-Yu Lin Kuei-Hu Chang Yu-Wen Lin Mei-Jin Wu |
author_sort | Keng-Yu Lin |
collection | DOAJ |
description | Most countries face declining birth rates and an aging population, which makes the persistent healthcare labor shortage a pressing challenge. Introducing artificial intelligence (AI) robots into home healthcare could help address these issues. Exploring the primary considerations for integrating AI robots in home healthcare has become an urgent topic. However, previous studies have not systematically examined the factors influencing elderly individuals’ adoption of home healthcare AI robots, hindering an understanding of their acceptance and adoption. Furthermore, traditional methods overlook the relative importance of each consideration and cannot manage the ambiguity inherent in subjective human cognition, potentially leading to biased decision-making. To address these limitations, this study employs the unified theory of acceptance and use of technology (UTAUT) as a theoretical framework, integrating the modified Delphi method (MDM) and the fuzzy analytical hierarchy process (FAHP) to identify the key considerations. The research determined the order of importance of four evaluation criteria and fourteen evaluation sub-criteria, revealing that customization, accompany, and subjective norms are key factors that influence elderly individuals’ adoption of home healthcare AI robots. |
format | Article |
id | doaj-art-a197c9ed4c94481b99a2d744ba8a0a2f |
institution | Kabale University |
issn | 2079-8954 |
language | English |
publishDate | 2025-01-01 |
publisher | MDPI AG |
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series | Systems |
spelling | doaj-art-a197c9ed4c94481b99a2d744ba8a0a2f2025-01-24T13:50:31ZengMDPI AGSystems2079-89542025-01-011312510.3390/systems13010025Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process MethodKeng-Yu Lin0Kuei-Hu Chang1Yu-Wen Lin2Mei-Jin Wu3Department of Management Sciences, R.O.C. Military Academy, Kaohsiung 830, TaiwanDepartment of Management Sciences, R.O.C. Military Academy, Kaohsiung 830, TaiwanDepartment of Management Sciences, R.O.C. Military Academy, Kaohsiung 830, TaiwanDepartment of Management Sciences, R.O.C. Military Academy, Kaohsiung 830, TaiwanMost countries face declining birth rates and an aging population, which makes the persistent healthcare labor shortage a pressing challenge. Introducing artificial intelligence (AI) robots into home healthcare could help address these issues. Exploring the primary considerations for integrating AI robots in home healthcare has become an urgent topic. However, previous studies have not systematically examined the factors influencing elderly individuals’ adoption of home healthcare AI robots, hindering an understanding of their acceptance and adoption. Furthermore, traditional methods overlook the relative importance of each consideration and cannot manage the ambiguity inherent in subjective human cognition, potentially leading to biased decision-making. To address these limitations, this study employs the unified theory of acceptance and use of technology (UTAUT) as a theoretical framework, integrating the modified Delphi method (MDM) and the fuzzy analytical hierarchy process (FAHP) to identify the key considerations. The research determined the order of importance of four evaluation criteria and fourteen evaluation sub-criteria, revealing that customization, accompany, and subjective norms are key factors that influence elderly individuals’ adoption of home healthcare AI robots.https://www.mdpi.com/2079-8954/13/1/25artificial intelligence robotshome healthcareunified theory of acceptance and use of technologymodified Delphi methodfuzzy analytical hierarchy process |
spellingShingle | Keng-Yu Lin Kuei-Hu Chang Yu-Wen Lin Mei-Jin Wu Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method Systems artificial intelligence robots home healthcare unified theory of acceptance and use of technology modified Delphi method fuzzy analytical hierarchy process |
title | Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method |
title_full | Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method |
title_fullStr | Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method |
title_full_unstemmed | Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method |
title_short | Exploring Key Considerations for Artificial Intelligence Robots in Home Healthcare Using the Unified Theory of Acceptance and Use of Technology and the Fuzzy Analytical Hierarchy Process Method |
title_sort | exploring key considerations for artificial intelligence robots in home healthcare using the unified theory of acceptance and use of technology and the fuzzy analytical hierarchy process method |
topic | artificial intelligence robots home healthcare unified theory of acceptance and use of technology modified Delphi method fuzzy analytical hierarchy process |
url | https://www.mdpi.com/2079-8954/13/1/25 |
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