Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media

Introduction. This paper reports an exploratory qualitative study investigating the ways in which older adults are supported by social media proxies defined as 'an individual who uses a social media account for or supports the use of a social media account by another person'. Method. In...

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Main Authors: Gemma Webster, Frances Ryan
Format: Article
Language:English
Published: University of Borås 2023-03-01
Series:Information Research: An International Electronic Journal
Subjects:
Online Access:https://informationr.net/infres/article/view/277
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author Gemma Webster
Frances Ryan
author_facet Gemma Webster
Frances Ryan
author_sort Gemma Webster
collection DOAJ
description Introduction. This paper reports an exploratory qualitative study investigating the ways in which older adults are supported by social media proxies defined as 'an individual who uses a social media account for or supports the use of a social media account by another person'. Method. Interviews, a diary study, and a focus group were conducted to explore the motivations for undertaking a proxy role; formal or informal agreements between proxies and account holders; and collaborative proxy practices that exist between the individuals providing or receiving proxy support. Analysis. A reflective thematic analysis of all three data sources was undertaken. The coding structure was developed from the interview, diary and focus group guides as a way of categorising the data into themes. Results. Social media proxy relationships exist, even if proxy roles are not clearly defined, and that older adults engage with their ‘social networks’ to identify proxy support and it is likely that without this support the older adult would be unable to fully access or engage with social media or other online accounts. Conclusion. This research highlights the need for more in-depth investigations related to social media proxies, especially as the use of social media and other online platform is increasing steadily across all age groups.
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spelling doaj-art-a01fa5eaa0c64af1987385cf5304dd1b2025-02-03T10:11:10ZengUniversity of BoråsInformation Research: An International Electronic Journal1368-16132023-03-01281Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social mediaGemma WebsterFrances Ryan Introduction. This paper reports an exploratory qualitative study investigating the ways in which older adults are supported by social media proxies defined as 'an individual who uses a social media account for or supports the use of a social media account by another person'. Method. Interviews, a diary study, and a focus group were conducted to explore the motivations for undertaking a proxy role; formal or informal agreements between proxies and account holders; and collaborative proxy practices that exist between the individuals providing or receiving proxy support. Analysis. A reflective thematic analysis of all three data sources was undertaken. The coding structure was developed from the interview, diary and focus group guides as a way of categorising the data into themes. Results. Social media proxy relationships exist, even if proxy roles are not clearly defined, and that older adults engage with their ‘social networks’ to identify proxy support and it is likely that without this support the older adult would be unable to fully access or engage with social media or other online accounts. Conclusion. This research highlights the need for more in-depth investigations related to social media proxies, especially as the use of social media and other online platform is increasing steadily across all age groups. https://informationr.net/infres/article/view/277older adultssocial mediaproxiesonline informationhuman information behaviour
spellingShingle Gemma Webster
Frances Ryan
Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media
Information Research: An International Electronic Journal
older adults
social media
proxies
online information
human information behaviour
title Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media
title_full Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media
title_fullStr Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media
title_full_unstemmed Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media
title_short Social Media by Proxy: how older adults work within their ‘social networks’ to engage with social media
title_sort social media by proxy how older adults work within their social networks to engage with social media
topic older adults
social media
proxies
online information
human information behaviour
url https://informationr.net/infres/article/view/277
work_keys_str_mv AT gemmawebster socialmediabyproxyhowolderadultsworkwithintheirsocialnetworkstoengagewithsocialmedia
AT francesryan socialmediabyproxyhowolderadultsworkwithintheirsocialnetworkstoengagewithsocialmedia