Writing UX requirements in acceptance criteria: extended version of a case study in startups
User experience (UX) is a topic widely discussed in the software industry. The elaboration of UX requirements is an activity that practitioners face difficulties during the software specification. On the other hand, user stories (US) are a well-known artifacts to describe software requirements. Fre...
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| Format: | Article |
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Centro Latinoamericano de Estudios en Informática
2025-02-01
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| Series: | CLEI Electronic Journal |
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| Online Access: | https://clei.org/cleiej/index.php/cleiej/article/view/742 |
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| author | Jonathan Souza Luciana Zaina |
| author_facet | Jonathan Souza Luciana Zaina |
| author_sort | Jonathan Souza |
| collection | DOAJ |
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User experience (UX) is a topic widely discussed in the software industry. The elaboration of UX requirements is an activity that practitioners face difficulties during the software specification. On the other hand, user stories (US) are a well-known artifacts to describe software requirements. Frequently, acceptance criteria (AC) complement the US specification by giving more details about the require-ment scope, functionality, and quality requirements of the software. Taking into account US/AC relevance, ACUX (Acceptance Criteria of User eXperience) guide was proposed to support software teams to the writing of UX requirements during the elaboration of AC. In this paper, a case study carried out with software teams from two startups investigated the use of ACUX. The study aims to ob-serve the changes that the guide adoption employed in the teams’ routine concer-ned on UX requirements elaboration. The findings revealed that ACUX im-proved team communication and played the role of a reminder for the developers memory about the relevant aspects of UX to be considered in the requirement specification.
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| format | Article |
| id | doaj-art-a00723f2c0cf4fcfbd9cff240de68551 |
| institution | Kabale University |
| issn | 0717-5000 |
| language | English |
| publishDate | 2025-02-01 |
| publisher | Centro Latinoamericano de Estudios en Informática |
| record_format | Article |
| series | CLEI Electronic Journal |
| spelling | doaj-art-a00723f2c0cf4fcfbd9cff240de685512025-02-06T16:59:26ZengCentro Latinoamericano de Estudios en InformáticaCLEI Electronic Journal0717-50002025-02-0128110.19153/cleiej.28.1.6Writing UX requirements in acceptance criteria: extended version of a case study in startupsJonathan Souza0Luciana ZainaFederal University of São Carlos User experience (UX) is a topic widely discussed in the software industry. The elaboration of UX requirements is an activity that practitioners face difficulties during the software specification. On the other hand, user stories (US) are a well-known artifacts to describe software requirements. Frequently, acceptance criteria (AC) complement the US specification by giving more details about the require-ment scope, functionality, and quality requirements of the software. Taking into account US/AC relevance, ACUX (Acceptance Criteria of User eXperience) guide was proposed to support software teams to the writing of UX requirements during the elaboration of AC. In this paper, a case study carried out with software teams from two startups investigated the use of ACUX. The study aims to ob-serve the changes that the guide adoption employed in the teams’ routine concer-ned on UX requirements elaboration. The findings revealed that ACUX im-proved team communication and played the role of a reminder for the developers memory about the relevant aspects of UX to be considered in the requirement specification. https://clei.org/cleiej/index.php/cleiej/article/view/742user experienceuxux requirementsuser stories writingcase study |
| spellingShingle | Jonathan Souza Luciana Zaina Writing UX requirements in acceptance criteria: extended version of a case study in startups CLEI Electronic Journal user experience ux ux requirements user stories writing case study |
| title | Writing UX requirements in acceptance criteria: extended version of a case study in startups |
| title_full | Writing UX requirements in acceptance criteria: extended version of a case study in startups |
| title_fullStr | Writing UX requirements in acceptance criteria: extended version of a case study in startups |
| title_full_unstemmed | Writing UX requirements in acceptance criteria: extended version of a case study in startups |
| title_short | Writing UX requirements in acceptance criteria: extended version of a case study in startups |
| title_sort | writing ux requirements in acceptance criteria extended version of a case study in startups |
| topic | user experience ux ux requirements user stories writing case study |
| url | https://clei.org/cleiej/index.php/cleiej/article/view/742 |
| work_keys_str_mv | AT jonathansouza writinguxrequirementsinacceptancecriteriaextendedversionofacasestudyinstartups AT lucianazaina writinguxrequirementsinacceptancecriteriaextendedversionofacasestudyinstartups |