Patient-Identified Quality Indicators for Colonoscopy Services
BACKGROUND: Current quality improvement tools for endoscopy services, such as the Global Rating Scale (GRS), emphasize the need for patient-centred care. However, there are no studies that have investigated patient expectations and/or perceptions of quality indicators in endoscopy services.
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Main Authors: | Maida J Sewitch, Catherine Dubé, Stephanie Brien, Mengzhu Jiang, Robert J Hilsden, Alan N Barkun, David Armstrong |
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Format: | Article |
Language: | English |
Published: |
Wiley
2013-01-01
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Series: | Canadian Journal of Gastroenterology |
Online Access: | http://dx.doi.org/10.1155/2013/574956 |
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