Patient-Identified Quality Indicators for Colonoscopy Services

BACKGROUND: Current quality improvement tools for endoscopy services, such as the Global Rating Scale (GRS), emphasize the need for patient-centred care. However, there are no studies that have investigated patient expectations and/or perceptions of quality indicators in endoscopy services.

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Bibliographic Details
Main Authors: Maida J Sewitch, Catherine Dubé, Stephanie Brien, Mengzhu Jiang, Robert J Hilsden, Alan N Barkun, David Armstrong
Format: Article
Language:English
Published: Wiley 2013-01-01
Series:Canadian Journal of Gastroenterology
Online Access:http://dx.doi.org/10.1155/2013/574956
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Summary:BACKGROUND: Current quality improvement tools for endoscopy services, such as the Global Rating Scale (GRS), emphasize the need for patient-centred care. However, there are no studies that have investigated patient expectations and/or perceptions of quality indicators in endoscopy services.
ISSN:0835-7900