A cross-sectional study on patient-centered care in a selected hospital in eThekwini district, KwaZulu-Natal, South Africa
Background: Clinical healthcare reform demands high-quality patient care, especially in emergencies. Patient-centred care (PCC) prioritises therapy based on health, characteristics, and needs. Aim: This study examines critical care nurses’ views on PCC in a hospital in eThekwini, KwaZulu-Natal. Se...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | Afrikaans |
| Published: |
AOSIS
2025-03-01
|
| Series: | Health SA Gesondheid: Journal of Interdisciplinary Health Sciences |
| Subjects: | |
| Online Access: | https://hsag.co.za/index.php/hsag/article/view/2913 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | Background: Clinical healthcare reform demands high-quality patient care, especially in emergencies. Patient-centred care (PCC) prioritises therapy based on health, characteristics, and needs.
Aim: This study examines critical care nurses’ views on PCC in a hospital in eThekwini, KwaZulu-Natal.
Setting: The study was conducted at a selected tertiary care facility in eThekwini district, KwaZulu-Natal, South Africa.
Methods: This cross-sectional study examined 119 conveniently selected critical care nurses from five units treating critically ill adult patients in a central tertiary care hospital in eThekwini district, KwaZulu-Natal, South Africa. Personified patient care was measured using the Individualised Care Scale (ICS).
Results: The mean values for nurse-supported customised care ranged from 4.27 ± 0.66 to 4.44 ± 0.61. Fear and anxiety during patient discussions have the highest mean score (4.44 ± 0.61). The mean values for four personal life statements were 4.22 ± 0.72 to 4.29 ± 0.65. Hospitalisation experience was surveyed by 90.8% of people, with a mean score of 4.29 ± 0.61. Patients’ desire to understand their illness was surveyed by nurses (91.60%) with a mean score of 4.39 ± 6.39. The majority (94.9%) of nurses encouraged patients to express care preferences, whereas 85.8% were inquired about their preferred bathing time. The majority (59.70%) scored average, while 38.70% high.
Conclusion: Patient-centred care support was average among critical care nurses. Training and education in critical care should emphasise PCC. To strengthen PCC in clinical practice, execute PCC activities regularly.
Contribution: The study revealed PCC actions and indicated critical care nurses’ average support. |
|---|---|
| ISSN: | 1025-9848 2071-9736 |