The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic

Effective communication between students and instructors is vital for student success. Traditionally, this communication has taken place in person within classroom settings. However, with technological advancements, online classes have become more common. The COVID-19 pandemic accelerated this shift...

Full description

Saved in:
Bibliographic Details
Main Authors: Promethi Das Deep, Yixin Chen, Nitu Ghosh, Md. Shiblur Rahaman
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Education Sciences
Subjects:
Online Access:https://www.mdpi.com/2227-7102/15/1/33
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832588640699547648
author Promethi Das Deep
Yixin Chen
Nitu Ghosh
Md. Shiblur Rahaman
author_facet Promethi Das Deep
Yixin Chen
Nitu Ghosh
Md. Shiblur Rahaman
author_sort Promethi Das Deep
collection DOAJ
description Effective communication between students and instructors is vital for student success. Traditionally, this communication has taken place in person within classroom settings. However, with technological advancements, online classes have become more common. The COVID-19 pandemic accelerated this shift, significantly disrupting traditional communication methods between students and instructors and transforming the educational landscape, particularly in higher education. We conducted a qualitative narrative literature review of the technological tools that emerged during the pandemic and explored how today’s instructors can effectively use them to enhance student engagement and motivation in online classrooms. The review utilized the SANRA (scale for the assessment of narrative reviews) guidelines to ensure the quality of the studies used. Twenty-two articles published within the last ten years were chosen based on their relevance to higher education and student–instructor communication. The articles were analyzed for effective and ineffective educational communication tools (e.g., Zoom or Google Classroom) utilized during the pandemic, focusing on what worked and what could be improved. The findings revealed that live video sessions were more effective than pre-recorded videos, voice-only sessions, or email/text communications in fostering student engagement and motivation.
format Article
id doaj-art-9f10d281746644a8a8ed523f66fb1cd0
institution Kabale University
issn 2227-7102
language English
publishDate 2024-12-01
publisher MDPI AG
record_format Article
series Education Sciences
spelling doaj-art-9f10d281746644a8a8ed523f66fb1cd02025-01-24T13:30:14ZengMDPI AGEducation Sciences2227-71022024-12-011513310.3390/educsci15010033The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 PandemicPromethi Das Deep0Yixin Chen1Nitu Ghosh2Md. Shiblur Rahaman3School of Teaching and Learning, College of Education, Sam Houston State University, Huntsville, TX 77341-2119, USADepartment of Communication Studies, Sam Houston State University, Huntsville, TX 77341-2299, USADepartments of English, College of Humanities and Social Sciences, Sam Houston State University, Huntsville, TX 77341-2146, USADepartment of Public Health, College of Health Sciences, Sam Houston State University, Huntsville, TX 77341-2177, USAEffective communication between students and instructors is vital for student success. Traditionally, this communication has taken place in person within classroom settings. However, with technological advancements, online classes have become more common. The COVID-19 pandemic accelerated this shift, significantly disrupting traditional communication methods between students and instructors and transforming the educational landscape, particularly in higher education. We conducted a qualitative narrative literature review of the technological tools that emerged during the pandemic and explored how today’s instructors can effectively use them to enhance student engagement and motivation in online classrooms. The review utilized the SANRA (scale for the assessment of narrative reviews) guidelines to ensure the quality of the studies used. Twenty-two articles published within the last ten years were chosen based on their relevance to higher education and student–instructor communication. The articles were analyzed for effective and ineffective educational communication tools (e.g., Zoom or Google Classroom) utilized during the pandemic, focusing on what worked and what could be improved. The findings revealed that live video sessions were more effective than pre-recorded videos, voice-only sessions, or email/text communications in fostering student engagement and motivation.https://www.mdpi.com/2227-7102/15/1/33student–instructor communicationstudent engagementstudent motivationonline classroomshigher educationCOVID-19 pandemic
spellingShingle Promethi Das Deep
Yixin Chen
Nitu Ghosh
Md. Shiblur Rahaman
The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic
Education Sciences
student–instructor communication
student engagement
student motivation
online classrooms
higher education
COVID-19 pandemic
title The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic
title_full The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic
title_fullStr The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic
title_full_unstemmed The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic
title_short The Influence of Student–Instructor Communication Methods on Student Engagement and Motivation in Higher Education Online Courses During and After the COVID-19 Pandemic
title_sort influence of student instructor communication methods on student engagement and motivation in higher education online courses during and after the covid 19 pandemic
topic student–instructor communication
student engagement
student motivation
online classrooms
higher education
COVID-19 pandemic
url https://www.mdpi.com/2227-7102/15/1/33
work_keys_str_mv AT promethidasdeep theinfluenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT yixinchen theinfluenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT nitughosh theinfluenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT mdshiblurrahaman theinfluenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT promethidasdeep influenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT yixinchen influenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT nitughosh influenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic
AT mdshiblurrahaman influenceofstudentinstructorcommunicationmethodsonstudentengagementandmotivationinhighereducationonlinecoursesduringandafterthecovid19pandemic