CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS

The article gives the results of a study of managers and ordinary employees of Russian organizations on the problem of identifying sources of conflicts and stress factors affecting the functioning of companies. The paper analyses in detail and presents the answers of respondents to the questionnaire...

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Main Authors: I. A. Romanova, N. I. Laas, E. V. Gurova
Format: Article
Language:English
Published: Publishing House of the State University of Management 2021-02-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/2620
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author I. A. Romanova
N. I. Laas
E. V. Gurova
author_facet I. A. Romanova
N. I. Laas
E. V. Gurova
author_sort I. A. Romanova
collection DOAJ
description The article gives the results of a study of managers and ordinary employees of Russian organizations on the problem of identifying sources of conflicts and stress factors affecting the functioning of companies. The paper analyses in detail and presents the answers of respondents to the questionnaire about the frequency of the confrontation; on the impact of collisions on staff productivity and on the development of unfavorable mental states of workers; on the role of management and ordinary employees in the emergence of conflicts; about the main reasons for the conflict confrontation; on the system of conflict and stress management, including measures to prevent and resolve them. The results of the survey showed that both the company’s management and ordinary personnel are involved in conflicts, and the leading source of confrontation, according to the majority of respondents, is the individual psychological characteristics of employees. At the same time, the conflicts themselves act as stress factors, having a direct adverse effect on the efficiency of activities and causing specific unwanted emotional reactions. Among other things, the results of the survey showed that the organizations where the respondents work do not have a well-functioning system of conflict management. The research results are practice-oriented.
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institution Kabale University
issn 1816-4277
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publisher Publishing House of the State University of Management
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series Вестник университета
spelling doaj-art-9ef56d52f9ca4ae095285491f48fe6592025-02-04T08:28:07ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152021-02-0101131910.26425/1816-4277-2021-1-13-191936CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONSI. A. Romanova0N. I. Laas1E. V. Gurova2State University of ManagementState University of ManagementState University of ManagementThe article gives the results of a study of managers and ordinary employees of Russian organizations on the problem of identifying sources of conflicts and stress factors affecting the functioning of companies. The paper analyses in detail and presents the answers of respondents to the questionnaire about the frequency of the confrontation; on the impact of collisions on staff productivity and on the development of unfavorable mental states of workers; on the role of management and ordinary employees in the emergence of conflicts; about the main reasons for the conflict confrontation; on the system of conflict and stress management, including measures to prevent and resolve them. The results of the survey showed that both the company’s management and ordinary personnel are involved in conflicts, and the leading source of confrontation, according to the majority of respondents, is the individual psychological characteristics of employees. At the same time, the conflicts themselves act as stress factors, having a direct adverse effect on the efficiency of activities and causing specific unwanted emotional reactions. Among other things, the results of the survey showed that the organizations where the respondents work do not have a well-functioning system of conflict management. The research results are practice-oriented.https://vestnik.guu.ru/jour/article/view/2620conflict managementconflictological competenceconflictsleadersrank-andfile personnelsourcesstressorstension
spellingShingle I. A. Romanova
N. I. Laas
E. V. Gurova
CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS
Вестник университета
conflict management
conflictological competence
conflicts
leaders
rank-andfile personnel
sources
stressors
tension
title CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS
title_full CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS
title_fullStr CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS
title_full_unstemmed CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS
title_short CONFLICTS՚ SOURCES AND STRESSFUL FACTORS IN MODERN ORGANIZATIONS
title_sort conflicts՚ sources and stressful factors in modern organizations
topic conflict management
conflictological competence
conflicts
leaders
rank-andfile personnel
sources
stressors
tension
url https://vestnik.guu.ru/jour/article/view/2620
work_keys_str_mv AT iaromanova conflictssourcesandstressfulfactorsinmodernorganizations
AT nilaas conflictssourcesandstressfulfactorsinmodernorganizations
AT evgurova conflictssourcesandstressfulfactorsinmodernorganizations