Methods of quality assessment services airport operations
Evaluation of the level of quality of services at regional airports of Russia, in our opinion, should be done in 2 ways: qualitative and quantitative assessment. This article presents a unified methodology for the evaluation of the quality of services at regional airports of the Russian Federation,...
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| Main Authors: | A. A. Fridlyand, V. K. Soluyanov |
|---|---|
| Format: | Article |
| Language: | Russian |
| Published: |
Russian Academy of Entrepreneurship
2020-01-01
|
| Series: | Путеводитель предпринимателя |
| Subjects: | |
| Online Access: | https://www.pp-mag.ru/jour/article/view/1090 |
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