Education Effects on Job-Related Constructs Among Frontline Employees in the Hotel Industry

To make tourism enterprises functioning harmonious and in order to achieve good business results, knowledgeable, engaged, service-oriented, and therefore satisfied staff is crucial, because human resources are one of the most important segments of the service quality in the tourism and hospitality...

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Bibliographic Details
Main Authors: Marija Cimbaljevic, Dunja, Sanja Kovacic, Ivana Blesic, Tatjana Pivac
Format: Article
Language:English
Published: University of Huelva 2023-09-01
Series:Enlightening Tourism: A Pathmaking Journal
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Online Access:https://www.uhu.es/publicaciones/ojs/index.php/et/article/view/7121
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