Education Effects on Job-Related Constructs Among Frontline Employees in the Hotel Industry
To make tourism enterprises functioning harmonious and in order to achieve good business results, knowledgeable, engaged, service-oriented, and therefore satisfied staff is crucial, because human resources are one of the most important segments of the service quality in the tourism and hospitality...
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| Main Authors: | Marija Cimbaljevic, Dunja, Sanja Kovacic, Ivana Blesic, Tatjana Pivac |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Huelva
2023-09-01
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| Series: | Enlightening Tourism: A Pathmaking Journal |
| Subjects: | |
| Online Access: | https://www.uhu.es/publicaciones/ojs/index.php/et/article/view/7121 |
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