Assessing ChatGPT’s Information Quality Through the Lens of User Information Satisfaction and Information Quality Theory in Higher Education: A Theoretical Framework

Assessing ChatGPT’s Information Quality Through the Lens of User Information Satisfaction and Information Quality Theory in Higher Education: A Theoretical Framework

Incorporating AI tools like ChatGPT into higher education has been beneficial, yet the extent of user satisfaction with the quality of information provided by these tools, known as user information satisfaction (UIS) and information quality (IQ) theory, remains underexplored. This study introduces a...

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Bibliographic Details
Main Authors: Chung-Jen Fu, Andri Dayarana K. Silalahi, I-Tung Shih, Do Thi Thanh Phuong, Ixora Javanisa Eunike, Shinetsetseg Jargalsaikhan
Format: Article
Language:English
Published: Wiley 2024-01-01
Series:Human Behavior and Emerging Technologies
Online Access:http://dx.doi.org/10.1155/2024/8114315
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