How Revisit Intention Infuenced by Service Quality in a Cafeteria?
This study aims to directly determine the impact of service quality on customer satisfaction and word of mouth and revisit intention. In addition, this study also aims to determine the effect of customer satisfaction and word of mouth on revisit intention. We also investigate the mediating effect of...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Brawijaya
2025-01-01
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| Series: | Profit: Jurnal Administrasi Bisnis |
| Subjects: | |
| Online Access: | https://profit.ub.ac.id/index.php/profit/article/view/2762 |
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