Gauging Customer Expectation Over Mobile Cellular Services In Malaysia
This study focuses on the consumer experience of telecommunications service quality in Malaysia. Malaysia's penetration rate has gone over 100 percent, meaning that each person in Malaysia has at least one account registered with the telecommunications provider. Telecommunications industry comp...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Tehran
2021-07-01
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| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_83115_393ee918ee699a43b32541d9cd75cc7f.pdf |
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