The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium

It has been said that there are three things that are going to drive the world's economic future. Firstly, computers; secondly, communications; and thirdly, direct marketing. There are countries that have reached the stage where direct marketing-oriented retailers have driven out the conventio...

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Main Authors: Yolanda Jordaan, Stamatia Kourantas
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1867
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author Yolanda Jordaan
Stamatia Kourantas
author_facet Yolanda Jordaan
Stamatia Kourantas
author_sort Yolanda Jordaan
collection DOAJ
description It has been said that there are three things that are going to drive the world's economic future. Firstly, computers; secondly, communications; and thirdly, direct marketing. There are countries that have reached the stage where direct marketing-oriented retailers have driven out the conventional retailer. The lack of South African retailers' use of direct marketing and their hesitant attitudes towards direct marketing communication media, such as direct mail, is cause for concern. This exploratory study investigates retailers' attitudes towards direct mail in an attempt to gain some insight into retailers' views of this marketing communication medium. The results indicate that retailers' attitudes towards direct mail differ with regard to factors such as the retailers' use of the medium, their age and their perceptions of consumer acceptance of direct mail. The study further identifies a need to communicate the advantages of direct mail to South African retailers.
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spelling doaj-art-964f71f6079340fc8a5f06eab04baa9e2025-01-20T08:49:06ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-0120110.36615/jcsa.v20i1.1867The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium Yolanda Jordaan0https://orcid.org/0000-0001-7540-6070Stamatia Kourantas1University of PretoriaUniversity of Pretoria It has been said that there are three things that are going to drive the world's economic future. Firstly, computers; secondly, communications; and thirdly, direct marketing. There are countries that have reached the stage where direct marketing-oriented retailers have driven out the conventional retailer. The lack of South African retailers' use of direct marketing and their hesitant attitudes towards direct marketing communication media, such as direct mail, is cause for concern. This exploratory study investigates retailers' attitudes towards direct mail in an attempt to gain some insight into retailers' views of this marketing communication medium. The results indicate that retailers' attitudes towards direct mail differ with regard to factors such as the retailers' use of the medium, their age and their perceptions of consumer acceptance of direct mail. The study further identifies a need to communicate the advantages of direct mail to South African retailers. https://journals.uj.ac.za/index.php/jcsa/article/view/1867economic futurecomputerscommunicationsdirect marketingmarketing-orientedretailers
spellingShingle Yolanda Jordaan
Stamatia Kourantas
The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium
Communicare
economic future
computers
communications
direct marketing
marketing-oriented
retailers
title The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium
title_full The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium
title_fullStr The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium
title_full_unstemmed The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium
title_short The attitude of Gauteng, Cape Town and Durban retailers toward direct mail as a communication medium
title_sort attitude of gauteng cape town and durban retailers toward direct mail as a communication medium
topic economic future
computers
communications
direct marketing
marketing-oriented
retailers
url https://journals.uj.ac.za/index.php/jcsa/article/view/1867
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