Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions

The construction industry is a critical pillar of China’s economy, providing substantial employment opportunities for society. However, the high turnover rate among frontline construction workers has become a significant challenge to the development of the industry. This high mobility not only incre...

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Main Authors: Wenyan Yao, Mohd Anuar Arshad, Qinjie Yang, Jianping Tan
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Buildings
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Online Access:https://www.mdpi.com/2075-5309/15/2/183
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author Wenyan Yao
Mohd Anuar Arshad
Qinjie Yang
Jianping Tan
author_facet Wenyan Yao
Mohd Anuar Arshad
Qinjie Yang
Jianping Tan
author_sort Wenyan Yao
collection DOAJ
description The construction industry is a critical pillar of China’s economy, providing substantial employment opportunities for society. However, the high turnover rate among frontline construction workers has become a significant challenge to the development of the industry. This high mobility not only increases recruitment and training costs for companies but also seriously affects the quality, safety, and productivity of construction projects. This study aims to investigate the impact of employee training on the turnover intention of frontline employees in the construction industry, as well as to analyze the role of organizational identification and perceived supervisor support. Data were analyzed through a structured questionnaire survey of 533 frontline construction employees using the study’s Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that training is effective in reducing turnover intention among frontline employees and that this effect is partly achieved by increasing employees’ organizational identification. In addition, perceived supervisor support moderates the relationship between employee training and turnover intention, and the effect of employee training on reducing turnover intention is more significant when perceived supervisor support is high. This study further validates the applicability of social exchange theory in the context of China’s construction industry, reveals the key roles of employee training and organizational identification in reducing turnover intention, and highlights the important influence of perceived supervisor support as a means of enhancing the effectiveness of employee training, which provides a rationale for Chinese construction firms to optimize the training system and enhance supervisor support in order to improve employee retention intention.
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spelling doaj-art-95c30fa229e3481bbddbcc08ae02aa4c2025-01-24T13:26:05ZengMDPI AGBuildings2075-53092025-01-0115218310.3390/buildings15020183Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover IntentionsWenyan Yao0Mohd Anuar Arshad1Qinjie Yang2Jianping Tan3College of Business, Nanning University, Nanning 530000, ChinaSchool of Management, Universiti Sains Malaysia, Gelugor 11800, Penang, MalaysiaGuangxi Zhuang Autonomous Region Earthquake Administration, Nanning 530015, ChinaChina Construction Eighth Engineering Division Corp., Ltd., Shanghai 200000, ChinaThe construction industry is a critical pillar of China’s economy, providing substantial employment opportunities for society. However, the high turnover rate among frontline construction workers has become a significant challenge to the development of the industry. This high mobility not only increases recruitment and training costs for companies but also seriously affects the quality, safety, and productivity of construction projects. This study aims to investigate the impact of employee training on the turnover intention of frontline employees in the construction industry, as well as to analyze the role of organizational identification and perceived supervisor support. Data were analyzed through a structured questionnaire survey of 533 frontline construction employees using the study’s Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that training is effective in reducing turnover intention among frontline employees and that this effect is partly achieved by increasing employees’ organizational identification. In addition, perceived supervisor support moderates the relationship between employee training and turnover intention, and the effect of employee training on reducing turnover intention is more significant when perceived supervisor support is high. This study further validates the applicability of social exchange theory in the context of China’s construction industry, reveals the key roles of employee training and organizational identification in reducing turnover intention, and highlights the important influence of perceived supervisor support as a means of enhancing the effectiveness of employee training, which provides a rationale for Chinese construction firms to optimize the training system and enhance supervisor support in order to improve employee retention intention.https://www.mdpi.com/2075-5309/15/2/183employee trainingorganizational identityperceived supervisor supportturnover intention
spellingShingle Wenyan Yao
Mohd Anuar Arshad
Qinjie Yang
Jianping Tan
Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions
Buildings
employee training
organizational identity
perceived supervisor support
turnover intention
title Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions
title_full Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions
title_fullStr Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions
title_full_unstemmed Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions
title_short Can Employee Training Stabilise the Workforce of Frontline Workers in Construction Firms? An Empirical Analysis of Turnover Intentions
title_sort can employee training stabilise the workforce of frontline workers in construction firms an empirical analysis of turnover intentions
topic employee training
organizational identity
perceived supervisor support
turnover intention
url https://www.mdpi.com/2075-5309/15/2/183
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AT qinjieyang canemployeetrainingstabilisetheworkforceoffrontlineworkersinconstructionfirmsanempiricalanalysisofturnoverintentions
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